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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was excellent and friendly! They provided everything we needed for the kitchen. Facility needs to be updated/remodeled.
Business response:
Dear Brian, Thank you for choosing Extended Stay America. We appreciate your kind words about our staff's devoted service and attentiveness to your needs in the kitchen. We strive to provide a comfortable and functional environment for every guest, and your feedback regarding our facility's condition is valuable. We are continuously working on improvements, and your comments will be shared with our team to assess ways for future enhancements. We value your understanding and hope to welcome you back in the near future.Sincere... read more
Staff is nice
Staff were friendly and the bedrooms were bigger than the picture showen
Business response:
Dear mimi, Thank you for sharing your review. We are delighted you found your room clean, comfortable, and spacious. Fresh accommodations are the cornerstone of a great stay, and we are thrilled that we could provide this for you. Your remarks for our team are always shared with joy. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.Sincerely,Hotel Management
The place is relatively clean and neat. But our room had a strong smell of cigarette.
Easy access from neighboring areas. Very slow wifi - No vending machine if you need a quick refreshment or food bar and candy. No one is cleaning our room. Soap and shampoo is very cheap or old.
Business response:
Dear Raul, Thank you for sharing your experience. We are pleased you found our location convenient, but we apologize for the shortcomings you encountered. We understand the frustration caused by the slow Wi-Fi and the lack of vending machines. Additionally, although we provide housekeeping weekly as per our policy, our guests can always request additional services anytime with a nominal fee. Furthermore, we apologize for not meeting your expectations without toiletries, and we will enhance this aspect for future guests. Your... read more
It is very hard to get to, but it is next to a busy highway. They send strange emails 'no overtime check in".
Business response:
Dear Mingming, Thank you for sharing your experience. We apologize for the inconvenience caused by the emails you received. We have also noted your feedback regarding accessibility and will explore ways to improve directions for our guests. Please accept our apologies for any frustration caused. We appreciate your valuable input, as it helps us enhance our services.Sincerely,Hotel Management
It's location was easy to get to.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 3.7 star rating with 1,478 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.