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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked the stay except for the WiFi—advertised free WiFi but it was very slow and they wanted extra money to get it fast enough for streaming. I couldn’t even get my email with how slow it was.
Business response:
Dear Cindy, We appreciate you taking the time to write a review about your time with us at Extended Stay America. Although you had a good time, we are sorry for the difficulties you encountered in your room with the working Wi-Fi and will work with our technical team for its improvement. Thank you for choosing us, and we look forward to your next visit! Sincerely,Hotel Management
Love it here .
The breakfast was really poor compared to other places. Breakfast bars in small muffins just don't cut it. Can probably get a better breakfast out of the machine.
Business response:
Dear Paula, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely,Hotel Management
The staff at the front desk always welcomes me and offers any assistance I may need u.e. A luggage dolly, kitchen tools for my room, or just friendly banter. I always stay at this location when I travel in the area. Can’t beat the price, convenience or location.
Good
Business response:
Dear Keying, We are happy you chose Extended Stay America for your recent visit to Chicago. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Front desk were very nice and helpful. However, our sheets were not changed we arrived Friday evening and left Sunday morning. Saturday we were out on excursions and came back to our bedding being the same it was so late I called down to the front desk but did not receive and answer. I would return because I like the quiet area it was nice to get out of the city. The men and women at the counter at check out were extremely nice, so was the guy that checked me in but I would have like my bedding changed and garbage we had thr... read more
Business response:
Dear Zenophas, Thank you for staying with us and sharing your review. While we are pleased that you loved the hospitable service provided by our front desk associate at the front desk, we apologize for not meeting your expectations regarding our service policy. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We certainly apologize for failing to share this information with you dur... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,039 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.