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Extended Stay America Select Suites - Chicago - Lisle
- Hotels
- Lisle, IL
About this business
Location details
445 Warrenville Rd., Lisle, IL, 60532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok for a night. The staff were extremely helpful and polite. There were large stains in the room carpeting and updating is needed. I did not try their breakfast or other amenities. There were several people extending their stay as their form of housing at this location.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are delighted you had a comfortable stay and that you loved our courteous service. We have shared your feedback with our housekeeping team so that they can look into their area and be more diligent with their work. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I was there for four days, you cannot receive housekeeping for less than severn days, that's fine.
Business response:
Lamar, thank you for your kind review and letting us know your stay at Extended Stay America was overall pleasant. Also, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. We hope you will allow us to be of your service again in the future. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Nascar weekend 2017 Construction in the foyer at 9pm on a Friday night. Grab and go breakfast is a joke. Had to wait to get checked in while the lady was doing dishes. We were told to hold on.... But the room was very nice and clean. And the area was perfect for getting what we needed.
Business response:
Thank you for staying at our hotel during your weekend. We are you liked our location and your comfortable room. However, we are sorry for the issues you experienced while here and regret the inconvenience it caused. Your feedback is valuable as it will help us improve our service moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Diane, thank you for taking the time to share your rating about your stay at Extended Stay America. I am pleased to see you enjoyed your time with us. We look forward to serving you again when in our area. Sincerely, General Manager
Not exactly happy This is the third time we have stayed at this Extended stay. 1st time was great. 2nd time less impressed. this time, we won't be back. I can find no good reason not to have 2 staff at all times manning the front desk. I and another guest waited a good 10 mins for the desk to be manned so we could check in. Next the door to our room sounded like the creaking of a horror movie door. The smell of bleach hits you when you open the door. Yet, sit on the toilet and look at the sink and the line of black yuck unde... read more
Business response:
Valerie, thank you for your constructive review and for choosing to stay with us once again. We want our guests to experience a stress-free stay, and we're sorry we fell short of making that happen for you this time. We have shared your feedback with our housekeeping and maintenance teams and will use it to ensure we are more consistent in our service levels. We regret the inconvenience these caused. We hope we have the chance to make it up to you at a future date. Sincerely, General Manager
Business response:
Rob, thank you for staying at Extended Stay America - Chicago - Lisle. We appreciate you sharing your complimentary rating and look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Chicago - Lisle
How is Extended Stay America Select Suites - Chicago - Lisle rated?
Extended Stay America Select Suites - Chicago - Lisle has a 3.6 star rating with 1,011 reviews.
When is Extended Stay America Select Suites - Chicago - Lisle open?
Extended Stay America Select Suites - Chicago - Lisle is open now. It will close tomorrow at 12:00 a.m.