This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Lisle
- Hotels
- Lisle, IL
About this business
Location details
445 Warrenville Rd., Lisle, IL, 60532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you like a clean, spacious room with cooking facilities and windows that open, and don't need a maid to keep it neat, this hotel is a very good value. The staff were friendly and helpful.
Business response:
Thank you for staying at Extended Stay America. We are delighted to know you loved our well-equipped room and that you found us to be a great value. Your compliments will be shared with our courteous staff, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Pretty good. It was OK the only bad thing was the refrigerator. There is nothing around by foot but great price and this is my second week long stay.
Business response:
Michael, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was good and that you were impressed with the good value we offer. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
This hotel has good customer service (I am still waiting on the hotel manager to call me back.. It's been 6 days) but anyways... The staff that I did encounter were very nice. The hotel is clean and quiet and located in a quiet area. It would have been a problem free stay but.. In the middle of the night the air conditioner malfunctioned! On one of the hottest nights in Chicago. Talk about waking up miserable. The front desk clerk was very understanding and told me that the manager would definitely call me. (Still waiting) I... read more
Business response:
Jessica, thank you for staying with us. We are glad to read you liked our convenient location and well-kept property. That being said, we are sorry for the service and maintenance issues you had while here. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. We look forward to making your next visit perfect in every respect. Sincerely, Hotel Management
Price is reasonable. Staff is ok, room Hotel is fine and cries for what you’re getting size is average. Little amenities but good location. Internet not very good. Have to pay additional for cleaning room or stay over 7 nights
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay with us. But, we are sorry for not meeting all of your expectation. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
the price is great comparing to the available amenities. however, the fridge made loud noise and i asked them to fix it or switch my room twice but they forgot me.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our affordable rates. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
A rude awakening The front desk staff was unprofessional and not helpful. There were crumbs and grease (oil) on the table of the room when I checked in. I was not aware that fresh linen was not provided daily.
Business response:
Thanks for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our front office associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Lisle
How is Extended Stay America Select Suites - Chicago - Lisle rated?
Extended Stay America Select Suites - Chicago - Lisle has a 3.6 star rating with 1,011 reviews.
When is Extended Stay America Select Suites - Chicago - Lisle open?
Extended Stay America Select Suites - Chicago - Lisle is open now. It will close tomorrow at 12:00 a.m.