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Extended Stay America Select Suites - Colorado Springs
- Hotels
- Colorado Springs, CO
About this business
Location details
3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My boyfriend and I stayed here for 3 days visiting the area. The room and hotel itself was average but the people staying there were loud and the police were called as we were checking out.
Business response:
Dear Whitney, Thank you for sharing your experience with us. We're sorry to hear that your stay was disrupted by noise and an unfortunate incident during check-out. While we strive to provide a safe and comfortable environment for all our guests, we regret that this situation affected your visit. Your feedback is essential, and we’re reviewing what happened to ensure better oversight and a more positive guest experience moving forward. We appreciate you choosing to stay with us and hope we have the opportunity to provide a m... read more
The staff was very friendly and check in was very easy. However the amenities here are very limited. This is more for people that stay for a long time not just for one night like I did. There wasn't even soap and shampoo in the bathroom.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re glad our team made a positive impression during your arrival. We regret that some aspects of your stay fell short of expectations. While our accommodations are intended to support more extended visits, we strive to provide a comfortable and welcoming environment for every guest, no matter the duration. Your feedback is genuinely appreciated and will be considered as we continue to enhance the overall experience. We hope to have the opportunity to welco... read more
Staff was very nice.
Awesome stay So far so good, with some bumps but not bad. Door to the room is sticking. Ot0her than that, this location is a really great location as getting w4
Business response:
Dear Benjamin, We’re pleased to read that your stay has been enjoyable overall, though we regret any inconveniences you encountered. Guest comfort is important to us, and we appreciate your feedback as it helps us improve. Our team is always happy to assist with any concerns to ensure a smooth and pleasant visit. Thank you for being our guest at Extended Stay America. We wish you all the best with your future travels. Have a wonderful day!Sincerely,Hotel Management
Mediocre Getting a hold of reception was a pain!! Had to wait a long time to get someone to come to the front desk. Also hours say 9 but they open at 10
Business response:
Dear Clemente, Thank you for your feedback. We recognize the importance of timely assistance and appreciate your patience. Our team is committed to being available to all guests, and your feedback will be reviewed as we continue enhancing our service. Should you choose to visit again, we welcome the opportunity to provide a smoother and more seamless stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs
How is Extended Stay America Select Suites - Colorado Springs rated?
Extended Stay America Select Suites - Colorado Springs has a 2.9 star rating with 909 reviews.
When is Extended Stay America Select Suites - Colorado Springs open?
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.