This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Colorado Springs
- Hotels
- Colorado Springs, CO
About this business
Location details
3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If I was reviewing based off of the staff, it would be a hundred stars. Jill and her entire crew are great. Amanda and Jen were very helpful and friendly. On the other hand, upon checking into the room, I was pretty disappointed. The bathroom was nasty. There is so much dirt stuck in the corners and there is what appears to be blood on the wall. We stayed for 3 weeks because of the great price. We washed our own towels the whole time. There was some kind of red sticky stuff by the ac unit. The microwave is super loud. The wa... read more
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies for the challenges you encountered in your room. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. Moreover, the maintenance concerns regarding the bathroom are truly regrettable to read about. Relevant departments will be made aware of these issues so they can be promptly addressed, ensuring that our guests arrive in a room that is functional and perfectly ready... read more
Very pe
Room was clean. Staff was very courteous. However, when the wind is blowing really hard then the whistling is absolutely terrible.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found the room clean and our staff courteous. However, we regret that the noise impacted your comfort. Your comments are important, and we will be reviewing this with our maintenance team to explore ways to improve the overall guest experience. We appreciate your input and hope to welcome you back for an even more comfortable stay. Sincerely, Hotel Management
My boyfriend and I stayed here for 3 days visiting the area. The room and hotel itself was average but the people staying there were loud and the police were called as we were checking out.
Business response:
Dear Whitney, Thank you for sharing your experience with us. We're sorry to hear that your stay was disrupted by noise and an unfortunate incident during check-out. While we strive to provide a safe and comfortable environment for all our guests, we regret that this situation affected your visit. Your feedback is essential, and we’re reviewing what happened to ensure better oversight and a more positive guest experience moving forward. We appreciate you choosing to stay with us and hope we have the opportunity to provide a m... read more
The staff was very friendly and check in was very easy. However the amenities here are very limited. This is more for people that stay for a long time not just for one night like I did. There wasn't even soap and shampoo in the bathroom.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re glad our team made a positive impression during your arrival. We regret that some aspects of your stay fell short of expectations. While our accommodations are intended to support more extended visits, we strive to provide a comfortable and welcoming environment for every guest, no matter the duration. Your feedback is genuinely appreciated and will be considered as we continue to enhance the overall experience. We hope to have the opportunity to welco... read more
Staff was very nice.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs
How is Extended Stay America Select Suites - Colorado Springs rated?
Extended Stay America Select Suites - Colorado Springs has a 3 star rating with 960 reviews.
When is Extended Stay America Select Suites - Colorado Springs open?
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.