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Extended Stay America Select Suites - Colorado Springs
- Hotels
- Colorado Springs, CO
About this business
Location details
3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean friendly getaway We enjoyed our little getaway as the hotel staff were friendly and the room was clean.
Business response:
Dear Amber, We're thrilled to read that you enjoyed your getaway at Extended Stay America! Providing a clean and welcoming environment for our guests is always our top priority, and we're glad to know that our staff's friendliness and the cleanliness of your room contributed to a pleasant experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management
⁸check in easy
Business response:
Dear Rachele, We truly appreciate your feedback regarding our check-in service. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. However, we apologize for the issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management
Not a bad property. The staff was friendly, and has clean rooms and common areas. The mattress and pillows are a little aged, so comfort/sleep suffered. Also, the tub had a slow drain.
We stayed here while looking for a new home. It's central location for most places in Colorado Springs made the process a bit easier. Most of the staff were quite friendly and the facility was kept clean. There's a nice, paved walking path not far from the property as well.
Business response:
Dear Sheila, Thank you for staying with us and sharing your review. We were delighted to read how much you enjoyed your visit to Colorado Springs and that you loved the convenience of our central location. We also appreciate your kind words noting your satisfaction with our clean suite and the caring hospitality of our staff. Thank you for allowing us to be of service; we hope to have the pleasure of welcoming you back to Extended Stay America.Sincerely,Hotel Management
Our interactions with staff were good, but overall the floors were dirty and they didn’t have clean towels available. There was lots of noise at all hours. I’m the end, the bed was clean and comfortable and it was in a good distance to everything in Colorado Springs.
Business response:
Dear Guest, Thank you for being our guest and sharing your review. We appreciate your compliments about where we are excelling and your feedback regarding things you would change. Please accept our apologies for the cleanliness issues with your guest room and any oversight on our part, and remedial steps within our housekeeping department are underway to ensure this does not happen again. We are also sorry for the disruption to your stay caused by the noise disturbance from inconsiderate neighbors. We hope you will give us a... read more
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs
How is Extended Stay America Select Suites - Colorado Springs rated?
Extended Stay America Select Suites - Colorado Springs has a 3 star rating with 960 reviews.
When is Extended Stay America Select Suites - Colorado Springs open?
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.