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Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Company
Business response:
• Thank you for the 4-star rating and positive feedback. We are so glad you chose to stay with us.
Great Value This hotel consistently pleases me for prices, location, and treatment of guests.
Business response:
Dear Theresa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Great room for a low price Great room at a reasonable rate. Room includes refrigerator, stove, microwave, a very comfortable mattress, and great water pressure. Hotel clerk was friendly and did her job proficiency. For 65 dollar, this room exceed all of my expectations!! Would strongly recommend!!
Business response:
Dear Guest, Thank you for the great review of our hotel! I will be sure to share your kind words with our staff. We are so glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Recent stay The bathroom sink was leaking on the floor & the kitchen sink couldn’t drain. Called the front desk & they fixed them right away. Disappointed there was no coffee maker or blow dryer. The elevator smells really bad from smokers.
Business response:
Thank you for taking the time to share your feedback! I am glad our staff got the issues you encounter resolved quickly. I will be sure to follow up on these to avoid them affecting our guests in the future. Thank you again for letting us know about your experience at our property, we hope to see you again soon!
Business response:
Dear Kim, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Nice hotel but don't change towels or linens Like hotel no one bothers u staff is friendly but it is 10 a week if u want clean towels and and sheets and such
Business response:
Dear John, Thank you for the great review of our hotel! I am sorry that you were inconvenienced by the differences our hotel brand offers versus others in the way of housekeeping. I appreciate your feedback and will work with my staff to ensure we are informing our guests of these differences as so avoid confusion on it in the future. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Business response:
Thank you for submitting feedback to us on your experience at our property. I see by your rating that we did not WOW you during your stay. I would love to hear from you about what we could do better for the future. I hope to hear from you soon!
Bad heavily out ways Good The guest services need improvement, I didn't feel like customer satisfaction was important to staff, was wrongly charged for Free WiFi and room cost adjustments made in accordance to their error still makes no sense and heavy urine smell on second floor. No soap or hygiene products in room upon arrival supplied only if requested, for a couple days its not a bad stay if you're not on the second floor the stove and fridge are a nice perk for an extended stay but the service doesn't encourage an exten... read more
Business response:
Dear Vanessa, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. I am disappointed to hear about the issues you encountered during your stay. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I will be sure to share your feedback with our staff so we can give our guests a better experience in the future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give... read more
Good place For the price Beds suck , otherwise it is what it is
Business response:
Dear Shawn, Thank you for taking the time to share your feedback. Thank you for letting me know that the bed in your room was bad, I will follow up on this issue. We hope to welcome you back to our hotel very soon! Sincerely,
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 4.3 star rating with 476 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.