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Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I felt that the staff was very excellent, liked the price. Bed sheets had small stains and caught me off guard thought it was a beg bug but looked like a blood stain. Either way the price was very affordable no sure if there is anything they can do to upgrade or make it better.
Business response:
Thank you for sharing your feedback, I would like to apologize on behalf of the staff. I will review this feedback with my team and work to make sure this does not happen again.
Extended stay no frills hotel Between the strong smell of Pot in the elevator, the walls with no sound proofing, and the fact that most people staying there do not clean up after their dog even though the hotel provides bags it is a rough place to feel at home. However the room was clean and they were accommodating of my dog so it worked for what we needed short term.
Business response:
Hi Juliet, I am truly sorry you had an unpleasant experience. We are working hard to get the property cleaned up and maintain a clean, safe, and welcoming environment. We hope to welcome you back again during your next trip to the Colorado Springs area to show you the improvements.
Nothing fancy, but a great location My stay was exactly what you would expect from the reviews and ratings. The one perk was the location this hotel is about 10 minutes max from great shopping. The only thing that was slightly upsetting is that the hotel refused to accept my luggage from the airport. Which meant I had to drive to the airport and pick it up. Although the hotel did try calling me. Unfortunately I slept through the hotel phone ringing and my cell phone ringing due to exhaustion from traveling over 24 hours.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are in a great area near several options for shopping & dining! I am sorry to hear about the inconvenience you experienced with your luggage. I will be sure to share this information with my team to better handle situations like this in the future. We hope to welcome you back to our hotel very soon! Sincerely,
Business response:
Dear Guest, Thank you for taking the time to share your feedback. If you have any further tips on how we can improve I would be happy to hear from you. We hope to welcome you back to our hotel very soon! Sincerely,
Four Weeks at WoodSpring Suites Colorado Springs Living with others, even if there not in the same room, can be challenging but the wonderful staff at WoodSpring Suites in Colorado Springs, near the COS Airport, worked well to minimize many of these challenges. While there I parked on site (with no issues), used the laundry facility (well kept, no waiting and fairly priced) and paid for the high speed internet upgrade. Although, I have read a few reviews about the high speed internet service not being worth the price I have ... read more
Business response:
Dear Guest, Thank you for the great review of our hotel! I will be sure to share your words with our staff. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
easy and chill it was clean and nice but the lady at front desk is what made it 2 stars better
Business response:
Thank you for the kind words about our staff and hotel! We enjoyed having you stay with us!
Run Nothing comes with the room be prepared to bring everything from your home to this hotel it sucks not worth the money
Business response:
I'm sorry you did not enjoy your stay with us.
Business response:
Thank you for the five star rating!
Business response:
Thank you for the four star rating!
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 4.2 star rating with 460 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.