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Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room is furnished well, had everything I needed and seemed clean. I couldn’t find anyone in the office when I went to check out, and had hoped to let them know about the toilet which had a serious issue: it moved 1/4 to 1/2 inches every time I sat on it or got up. My room was supposed to be non-smoking, but I could clearly smell smoke, and there was a cigarette burn on the floor in the bathroom.
Business response:
Catherine, thank you for being our guest. Although you liked our clean suite, we are sorry for the maintenance issue you encountered with the toilet in your room. Your concerns have been shared with the appropriate team to fix it immediately. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Also, we will remind our staff to be more diligent going forward. Thank you for your constructive comments as we strive daily to... read more
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 3 star rating with 2,591 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.