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Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Property Location Located in Columbia, Extended Stay America - Columbia - Ft. Jackson is close to Fort Jackson and Hilton Field. This aparthotel is within the vicinity of Columbia Place Mall and William Jennings Bryan Dorn Veterans Affairs Medical Center.Rooms Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Convenienc... read more
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could be better It was okay. The tub was a little dirty. The room smelled of cigarettes
Business response:
Victoria, thank you for the review of your stay. We are sorry for the cleanliness issues you experienced and will share it with the housekeeping department to ensure a better experience going forward. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Your concerns regarding the microwave have been shared with the maintenance team to fix it immediately. We hope you will return so we can make it up to you. Sincerely, Ho... read more
Very clean nice staff. Safe . Friendly . Clean would stay again
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the service provided by our associates and that you loved our well-kept property. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Nothing it was ok housekeeping was rude Rushing in the morning
Business response:
Thank you for reviewing your stay. We're sorry for the poor service you received from our housekeeping associates. Please be assured that we have shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Sincerely, Hotel Management
It was a decent place to rest. We were visiting family and just needed a place to shower and sleep. The bed was fine. The room smelt weird. The fridge light didn’t turn on. But the water was nice and hot. The stream was strong and made a relaxing shower.
Business response:
Donald, thank you for being our guest. We're glad to know our location was ideal for your needs and that overall you had a pleasant time while you were here. However, we're sorry for the trouble you had in your accommodations. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We have also shared your feedback with our maintenance team to fix the problem with the refrigerator. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Very close to Fort Lee. Smelled like smoke and cigarette burn on the blanket even though it was a non-smoking room. No amenities, which I knew when I reserved. For the price, a decent place to stay.
Business response:
Thank you for being our guest. We are glad you liked our convenient location and affordable pricing. However, we apologize for the smoke smell and the blanket which left a less than favorable impression. We have strict policies where we prohibit smoking so we appreciate you bringing this to our attention as we can address it appropriately. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 4.3 star rating with 1,414 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.