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Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was good for my trip. Convenient to everything and the staff were super friendly.
Business response:
Dear Guest, Thank you for your recent stay at our hotel. We are glad our location was convenient for everything you wanted to do on this visit. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a great job. Thank you again for choosing to stay with us, and we hope to have you visit again soon.Sincerely, Hotel Management
The check-in was great. The first room we got smelled awful, 2 or 3 lights didn't work, the floor was sticky and was dirty and we found two bugs crawling in the bathroom. The second room was much better. I smelled cigarettes all night from other rooms and outside, and people talking non-stop.
Not as good as usual. We have stayed here about 6 times. The lower rating this time was because of the condition of Room 127 -- dirty bathtub and very very uncomfortable bed. Other stays have been pleasant -- obviously why we have kept coming back.
Business response:
Dear Judith, We are glad you have chosen to stay at our hotel for the multiple times now. It is nice you had a pleasant time at our location on your every visit. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. However, we understand your disappointment with the problems in the room this time. We would share your comments with the concerned individuals for further upgrades as our goal is to deliver the best service of any hotel in the area, and we hope ... read more
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 3.1 star rating with 2,684 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.