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Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The check-in was great. The first room we got smelled awful, 2 or 3 lights didn't work, the floor was sticky and was dirty and we found two bugs crawling in the bathroom. The second room was much better. I smelled cigarettes all night from other rooms and outside, and people talking non-stop.
Not as good as usual. We have stayed here about 6 times. The lower rating this time was because of the condition of Room 127 -- dirty bathtub and very very uncomfortable bed. Other stays have been pleasant -- obviously why we have kept coming back.
Business response:
Dear Judith, We are glad you have chosen to stay at our hotel for the multiple times now. It is nice you had a pleasant time at our location on your every visit. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. However, we understand your disappointment with the problems in the room this time. We would share your comments with the concerned individuals for further upgrades as our goal is to deliver the best service of any hotel in the area, and we hope ... read more
Great property!
Business response:
Dear Belle, Thank you for staying with us at Extended Stay America and for your outstanding review. We are thrilled to receive your thoughtful consideration and are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return. Have a wonderful day, and travel safely.Sincerely,Hotel Management
Not impressed
Business response:
Dear Rebecca, Thank you for reviewing your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We hope you will give us another opportunity to gain your trust.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 3.1 star rating with 2,618 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.