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Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Super convenient to Fort Jackson, our room had a microwave, stove, refrigerator. The floors are not close to flat and level and were sticky to walk in. Pillows sucked but they always do. The elevator takes 40 seconds to travel between floors 1 and 3, the stars are like 5 to ten seconds, but not near the elevator.
Business response:
Dear Sherwood, Thank you for staying at Extended Stay America during your recent trip to Columbia. We are delighted to know you enjoyed our room with a fully-equipped kitchen and that our location close to Fort Jackson was perfect for your visit. However, we apologize for the inconvenience with the comforts of pillows. We are truly sorry for the concerns you encountered with the cleanliness of the room floor. We are working to remedy these issues so that your stay will be absolutely perfect next time. You are a valued custom... read more
Clean room and nice and cozy bed
Muy satisfecho 🙂
Business response:
Dear Nancy, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had such a wonderful stay with us and that our team was able to provide you with exceptional service. Your kind words mean the world to us, and we will be sure to share your feedback with our team. We hope to welcome you back soon for another memorable stay.Sincerely,Hotel Management
Customer service Teri was great! Very friendly, and accommodating!
I really enjoy and will be back soon
Business response:
Dear Charles, We are delighted you chose to stay with us at Extended Stay America. We appreciate your comments and are happy you enjoyed your time with us. Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely,Hotel Management
A cheap place to stay They did not clean the room because we stayed there three days we had to take her own garbage out. You did not get fresh towels unless you went out of the office to get them smoking was outside no ashtrays no seats. No nothing to be able to be in, and the beds were very very soft.
Business response:
Dear Barbara, We apologize for the issues you experienced during your stay. Your total satisfaction is always our top priority, and we failed to show this to you. We are sorry for any housekeeping issues with your room. Our hotel's cleanliness is a crucial priority, so we regret that this was your experience. However, we are glad you had a good night's sleep throughout your stay. Thank you again for your feedback; this will help us to build our services as we advance. We hope to see you again, and we hope that you will give ... read more
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 3.1 star rating with 2,649 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.