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Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
- Hotels
- Irving, TX
About this business
Location details
605 Meadow Creek Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was great, the only problem was the heat didn't work in the room and it was kinda chilly that night.
Business response:
Thank you for the pleasant comments about your stay. However, we are sorry your visit was interrupted by maintenance issues with your room. We have gotten with our maintenance team and we are working on the problem. We appreciate you letting us know and we hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management
The staff wasn’t forth coming about information. The cleaning people didn’t clean very well after someone left
Business response:
Thank you for being our guest. We are sorry for the service and cleanliness issue you encountered and regret the inconvenience caused. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
The 100 dollar depoist whn you check in i think its not call fir if your a regular
Business response:
Thank you for staying at Extended Stay America. Although from the rating it seems you had a pleasant time, we regret that you were unhappy with our incidental charges. We appreciate your loyalty towards our brand and look forward to your next stay. Sincerely, Hotel Management
It wasnt the property is was the depoist i had to put down
Business response:
Thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Jamie, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Hair in the bathroom sink and tub. Crumbs and food on the floor of the kitchen. Carpet was still wet from shampooing. Check in was at 3 but pushed back. The only positive was the ladies working the desk were nice
Business response:
Thank you for reviewing your stay. Although you were pleased with the service provided by our associates, we apologize for the housekeeping issues you encountered in your room and for the inconvenience you had at the time of check-in. Please be assured that we have discussed your feedback with the respective team, and we're working with them to be more diligent with our efforts moving forward. We hope you will consider giving us a second chance the next time you are in Irving. Sincerely, Hotel Management
Business response:
Alexander, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Norman, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr.
How is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. rated?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. has a 4.3 star rating with 523 reviews.
When is Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. open?
Extended Stay America Select Suites - Dallas - Las Colinas - Meadow Creek Dr. is open now. It will close tomorrow at 12:00 a.m.