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Extended Stay America Select Suites - Denver - Aurora South
- Hotels
- Aurora, CO
About this business
Location details
13941 E. Harvard Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff, and great location.
Business response:
Dear Jeffrey, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our convenient location and friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
The staff
No soap or hair dryer
Business response:
Dear Debbie, Thank you for staying at our hotel and letting us know we have room for improvement. While we are pleased that you enjoyed your overall stay, we apologize for the lack of toiletries in your suite. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
We checked in to the room thinking it was like a hotel. The bed was very uncomfortable and the couch/bed did not work. Staff was informed but they did not do anything about until the day before checkout. We also requested room cleaning and they never did that. The staff was informed almost daily about the couch/bed daily. Otherwise the room was ok. It was what we paid for; an affordable room for the week.
Business response:
Dear Rusty, Thank you for taking the time to review your experience with us. We apologize for your disappointment with the comfort of our bedding and the couch. We know how important it is to get a good night's sleep and rest well, so we're sorry we could not make this happen for you. Moreover, we regret that our team was not as responsive as they should have been in addressing your concerns. We always aim to follow up and resolve everything to your satisfaction; therefore, we are disappointed this was not your experience. P... read more
All was good 👍
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora South
How is Extended Stay America Select Suites - Denver - Aurora South rated?
Extended Stay America Select Suites - Denver - Aurora South has a 3.1 star rating with 2,765 reviews.
When is Extended Stay America Select Suites - Denver - Aurora South open?
Extended Stay America Select Suites - Denver - Aurora South is open now. It will close tomorrow at 12:00 a.m.