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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved the vibe of the staff.
Business response:
Dear Trina, Thank you for your excellent feedback. At Extended Stay America, we take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Your kind words about our staff and their outstanding hospitality mean a lot to us. We appreciate your patronage and look forward to welcoming you back soon!Sincerely,Hotel Management
Ok, but not for me Everthing was clean and comfortable. The area was behind some corp truck area and didnt feel safe.
I actually didn't stay. The area didn't seem safe and my room was tucked in a corner that would be easy for a would be attacker to hide and was on the ground floor. Upon entering, the room had several flies and smelled bad. I called to ask for a different room and there weren't any. The front desk was very understanding and let me leave with a full refund. I really appreciated their understanding and customer service.
Business response:
Dear Tammy, Thank you for the feedback. On behalf of our entire team, we sincerely apologize for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Not great. Will not go back! Tv remote was missing. Had to go to the office to borrow one. The back of the remote does not have a cover. No closed captioned for my hubby to watch TV. Beds were not comfy. Flat, no softness on the mattress. Shower knob hard to turn on like it was stuck.
Business response:
Dear Karen, Thank you for reviewing our hotel. It is nice you had a pleasant stay, and we appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We are working with our team as we want our guests to have a perfect hotel experience while with us. Please return, and we welcome you for a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 3.4 star rating with 2,830 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.