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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Went to get breakfast well before the end time posted and there was no food, only coffee. Nobody was at the desk, either.
Business response:
Thank you for being our guest. We are sorry you weren’t able to take advantage of our breakfast offerings. This is definitely not the kind of experience we would like our guests to leave with and your feedback has been discussed with the concerned team to find out what went wrong. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose again in the future. Sincerely, Hotel Management
Sans problème Environnement calme, chambre et literie correctes. Personnel à l’accueil disponible. Ventilation bruyante
Business response:
Vincent, thank you for being our guest at Extended Stay America. We are happy to know you were impressed with our front desk associate and that you also enjoyed our accommodations. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Management
You get what you pay for. The staff were friendly and the property was clean. But they claim to have free breakfast, which was coffee/tea accompanied by a granola bar... This is not ideal if you truly plan on an extended stay...
Business response:
Justin, thanks for evaluating your experience at our hotel. We are pleased to read you liked our well-kept property and the service provided by our staff. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
I love the area! Being in cherry creek there’s a lot to do in the area. As well as being close to LoDo, this is a great spot to stay! The staff has always been accommodating and friendly, especially Katie the front desk attendant! She always takes great care of guests.
Business response:
We are flattered by your very kind review of Extended Stay America. Team members like Katie are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
The Hotel is in a decent location. The room was kept clean but we did have two water leaks and the shower did not get very warm. At check in they argued with my husband that we didn’t have a reservation and a manager had to come down who eventually found it. Overall it wasn’t terrible for one night.
Business response:
Jordynn, thank you for making us a part of your travel plans. We apologize for the confusion with your reservation and regret the inconvenience caused by the issues you had in your room. Your review will be taken as a tool to ensure that all procedures within our front desk and maintenance departments are being followed. We hope you will reconsider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Great Hotel, hotels.com need work Hotel was great and so was the service. It was hotels.com that gave me a bad night checking in. After arriving at 1am after a flight delayed by several hours I couldn't check in because hotels.com never sent my paid booking info to the hotel. Called hotels.com and they recommended that I pay the hotel (again) until the issue could be resolved??? Hotel manager and Katey were kind enough to get me in a room though after that long night. Fantastic service by Extended Stay but a huge disappointm... read more
Business response:
John, thank you for selecting us on your trip to our city. We are glad to know our staff was able to make up for the inconvenience you had concerning the reservation issue and ensure you had a pleasant stay with us. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 4.4 star rating with 1,761 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.