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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Hotel, hotels.com need work Hotel was great and so was the service. It was hotels.com that gave me a bad night checking in. After arriving at 1am after a flight delayed by several hours I couldn't check in because hotels.com never sent my paid booking info to the hotel. Called hotels.com and they recommended that I pay the hotel (again) until the issue could be resolved??? Hotel manager and Katey were kind enough to get me in a room though after that long night. Fantastic service by Extended Stay but a huge disappointm... read more
Business response:
John, thank you for selecting us on your trip to our city. We are glad to know our staff was able to make up for the inconvenience you had concerning the reservation issue and ensure you had a pleasant stay with us. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Great staff but the conditions are what you pay for.
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
The front desk crew is amazing. However you get what you pay for in the rooms.
Business response:
Thank you for choosing us on your trip to our city. We are glad you liked the courteous service provided by our team. However, we are sorry for any inconvenience caused to you. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Business response:
Kaylynne, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Dirty I needed a place to stay for the night since we didn't have water in our house for a 24 hour period. This was close by and the price was within what I wanted to pay for a one night stay in my own city. Unfortunately, it smelled of stale smoke (or neighboring room smoking?) and was very dirty. Would not recommend even for one night.
Business response:
Rachael, thank you for choosing us for your overnight stay. We are happy our location was convenient for you and that you liked our affordable rates. That being said, we apologize for the cleanliness issues you experienced during your stay. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Good trip No problems
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Check in took forever called ahead and they still didn’t know what was going on
Business response:
Thank you for evaluating your recent experience. We are sorry for the issues you encountered during check-in, and we apologize for this unpleasant experience. We realize the importance of a first impression, and this is not the impression our guests should have of our hotel. We hope to have the opportunity of making your next visit with us outstanding from the moment you enter. Sincerely, Hotel Management
Business response:
Kim, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you again soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 4.4 star rating with 1,840 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.