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Extended Stay America Select Suites - Denver - Lakewood South
- Hotels
- Lakewood, CO
About this business
Extended Stay America Hotel Denver - Lakewood South is located at 7393 W Jefferson Ave, Denver, CO. This business specializes in Hotels & Motels and Other Lodging.
Location details
7393 W. Jefferson Ave., Lakewood, CO, 80235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Denver Trip Creaky elevator; staff in general unhelpful.
Business response:
The staff and I read your comments about your stay with us. The issue that you described regarding the staff is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will be making sure to let the guest know that we are available 24 hours a day for assistance upon check in to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you wi... read more
Good but lacking kitchen accessories. Friendly staff!
Business response:
We appreciate you taking the time to write a review. I'm disappointed that the amenities of our fully equipped kitchen was not explained to you. You can request cookware at the front desk or call for it at your room. I am glad you enjoyed your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Very accommodating staff and hotel due to delayed ONLY BECAUSE OF A DELAYED THEN CANCELED FLIGHT OUT OF DENVER, WAS I DETOURED TO THIS GREAT HOTEL. EVEN THOUGH AIRLINE PAID FOR ROOM, I WOULD HAVE PAID TO STAY HERE, AND I MIGHT IF I EVER COME BACK TO VISIT.
Business response:
We appreciate you taking the time out of your busy schedule to write a review. It's reassuring to see the airline was able to accommodate you fairly for a cancelled flight, and even better that we provided you with an excellent stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Some frustrations, friendly taff Staff friendly but we were told on check-in to call down for kitchen supplies. When we did, we were told everything they had had to be washed and we would get everything the next day. We did not. I called down and was told then that they had nothing at that time even though I felt I should have had some sort of priority since I had asked the day before. The next day, we got supplies, minus coffeemaker and toaster, the 2 items we really wanted. So I had to go down and get coffee in the lobby e... read more
Business response:
The staff and I read your comments about your stay with us. We appreciate the kind comments about our staff; however, we apologize that we did not have all of the kitchen items available upon check in. To prevent this from happening again, my team is implementing a log for guest waiting on items so that we can get them to the guest in a timely manner. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better experience... read more
Wonderful staff It's an older hotel and could use a few upddates. The staff was very helpful and friendly.
convenient but not a 'home away from home'. good location but bare bones; with snow on the ground, the room was very cold and the heater was unworkable. not a pleasant stay
Frequently asked questions about Extended Stay America Select Suites - Denver - Lakewood South
How is Extended Stay America Select Suites - Denver - Lakewood South rated?
Extended Stay America Select Suites - Denver - Lakewood South has a 4.4 star rating with 1,624 reviews.
When is Extended Stay America Select Suites - Denver - Lakewood South open?
Extended Stay America Select Suites - Denver - Lakewood South is open now. It will close tomorrow at 12:00 a.m.