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Extended Stay America Select Suites - Denver - Tech Center South
- Hotels
- Englewood, CO
About this business
Location details
9604 E. Easter Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok at best. Window seal was broken. Uneaten cheese balls from a previous guest found under the bed.
Business response:
On behalf of our entire team, please accept our sincerest apologies for the cleanliness issues you had in your room and we regret the inconvenience this caused. We are working with our housekeeping team to tighten procedures to ensure that we deliver a superb stay every time. Again, we apologize, and we hope to have another chance to impress you all during your future visit. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Paul, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Still waiting on incidentals refund Had to wait about ten minutes to get checked in as the employee working the front desk was outside smoking. Was told that my card needed to be charged an additional fee for incidentals and that it would be refunded the next day upon checkout. Was told the next day that I never should have been charged an additional fee and that a refund was issued and should show on my card later that day. Days later and still no refund.
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the misunderstanding regarding your bill. We're sorry our team did not provide you with a clear explanation of the charges during the check-in process. We do require a credit card or debit card for incidentals. We place a hold on the account to make sure that the card is valid, which is standard industry practice. In the event no incidentals are incurred, we release the hold back into your account. Depending on your banking institution, thi... read more
Business response:
Susan, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
like it alot
Business response:
Melinda, thank you for taking the time to share your fantastic review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Bryan, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Clean, comfortable, spacious room with nice kitchenette. Nice hotel facilities.
Business response:
We appreciate you being our guest at Extended Stay America. We are delighted to know you had a comfortable stay and loved your room along with the kitchenette. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
It is cheap and you can do your own cooking. The area whst the hotel is is quiet and safe.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you liked the kitchenette in your room and had an enjoyable time with us. We hope Extended Stay America will be the hotel of choice whenever you visit this area. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Denver - Tech Center South
How is Extended Stay America Select Suites - Denver - Tech Center South rated?
Extended Stay America Select Suites - Denver - Tech Center South has a 4.5 star rating with 675 reviews.
When is Extended Stay America Select Suites - Denver - Tech Center South open?
Extended Stay America Select Suites - Denver - Tech Center South is open now. It will close tomorrow at 12:00 a.m.