Extended Stay America Select Suites - Denver - Tech Center South

Business response:

Carol, thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service of our courteous staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Carol, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Cassandra, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you both again soon! Sincerely, Hotel Management 

Business response:

Thank you for the wonderful feedback of Extended Stay America. We are glad to know you loved the great service delivered by our associates and that you had a memorable stay. It was a pleasure accommodating you, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Scott, thank you for taking the time to review your experience. We’re glad to know you were pleased with the service provided by our staff, but we’re sorry that your sleep was disrupted at night. We also apologize for the housekeeping issue you encountered in some areas of our hotel and that we missed meeting some of your expectations. Please be assured that we have discussed your feedback with the concerned teams and are working with them to ensure the smell is removed completely from our property. We hope this unfortunate ... read more

Business response:

Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

On behalf of our entire team, please accept our sincerest apologies for the cleanliness issues you had in your room and we regret the inconvenience this caused. We are working with our housekeeping team to tighten procedures to ensure that we deliver a superb stay every time. Again, we apologize, and we hope to have another chance to impress you all during your future visit. Sincerely, Hotel Management 

Business response:

Michael, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Paul, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management