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Extended Stay America Select Suites - Denver - Tech Center South
- Hotels
- Englewood, CO
About this business
Location details
9604 E. Easter Ave., Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great service I’m sure there’s some nicer newer hotels for more money but they did a great job. The unit was clean. We also were in a move and they let us check out early and were super agreeable about it. Very pleased with our stay!
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are glad to know you loved the great service delivered by our associates and that you had a memorable stay. It was a pleasure accommodating you, and we look forward to your return visit. Sincerely, Hotel Management
I would not return A loud domestic disturbance broke out at 2:30 AM. Scary stuff! The sleeper sofa is not actually intended to sleep on. Funky smells permeate several areas of the facility. Front desk staff was amazing!
Business response:
Scott, thank you for taking the time to review your experience. We’re glad to know you were pleased with the service provided by our staff, but we’re sorry that your sleep was disrupted at night. We also apologize for the housekeeping issue you encountered in some areas of our hotel and that we missed meeting some of your expectations. Please be assured that we have discussed your feedback with the concerned teams and are working with them to ensure the smell is removed completely from our property. We hope this unfortunate ... read more
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Ok at best. Window seal was broken. Uneaten cheese balls from a previous guest found under the bed.
Business response:
On behalf of our entire team, please accept our sincerest apologies for the cleanliness issues you had in your room and we regret the inconvenience this caused. We are working with our housekeeping team to tighten procedures to ensure that we deliver a superb stay every time. Again, we apologize, and we hope to have another chance to impress you all during your future visit. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Paul, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Still waiting on incidentals refund Had to wait about ten minutes to get checked in as the employee working the front desk was outside smoking. Was told that my card needed to be charged an additional fee for incidentals and that it would be refunded the next day upon checkout. Was told the next day that I never should have been charged an additional fee and that a refund was issued and should show on my card later that day. Days later and still no refund.
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the misunderstanding regarding your bill. We're sorry our team did not provide you with a clear explanation of the charges during the check-in process. We do require a credit card or debit card for incidentals. We place a hold on the account to make sure that the card is valid, which is standard industry practice. In the event no incidentals are incurred, we release the hold back into your account. Depending on your banking institution, thi... read more
Business response:
Susan, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
like it alot
Business response:
Melinda, thank you for taking the time to share your fantastic review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Tech Center South
How is Extended Stay America Select Suites - Denver - Tech Center South rated?
Extended Stay America Select Suites - Denver - Tech Center South has a 4.5 star rating with 714 reviews.
When is Extended Stay America Select Suites - Denver - Tech Center South open?
Extended Stay America Select Suites - Denver - Tech Center South is open now. It will close tomorrow at 12:00 a.m.