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Extended Stay America Select Suites - Detroit - Farmington Hills
- Hotels
- Farmington Hills, MI
About this business
Location details
27775 Stansbury St., Farmington Hills, MI, 48334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the staff very nice and helpful . The room was outdated and lights did not work
Business response:
Terry, thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize for falling short of your expectations. Your feedback with regard to the condition of our your room and the maintenance issue will help us improve our future guest experiences moving forward. Please consider allowing us to make your next visit a better one. Sincerely, Hotel Management
The staff was very friendly and helpful. "The inside of the unit was clean and had all the amenities described {tho one had to go to the front desk where they gladly gave to you personally the = utensils, plates, cups, coffee maker, toaster}. The grounds were a bit off putting. 1/3 of the parking lot was construction trucks and cherry-pickers. Had a bit of a grungy feel to the grounds, but am not sure there is much to be improved. location-location. Will say the rooms were reasonably sound proof given we were so close to the... read more
Business response:
Thank you for your gracious review. We are thrilled to know you enjoyed the comfort of your room and that you were impressed with the courteous service delivered by our team. Your review is appreciated, and we look forward to welcoming you again soon to Extended Stay America. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Location was convenient from office. The kitchen amenities was not fully convincing. One of the lamp was not glowing. Room cleaning should be little frequent if not done in every day.
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback for the lamp has been shared with the maintenance team for review and action. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Paul, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Cortney, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Convenant ,quiet. No breakfast just coffee snacks
Business response:
Thank you for choosing Extended Stay America. We're glad to know our location was ideal for you and that overall you had a pleasant time with us. However, we're sorry for not meeting your expectation with our grab-and-go breakfast. We will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Its okey Nothing special, just a pretty okey looking room
Business response:
Anna, thank you for reviewing your stay. We are pleased to know you liked our accommodations and had an overall pleasant time. We appreciate your business and hope to host you again for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Farmington Hills
How is Extended Stay America Select Suites - Detroit - Farmington Hills rated?
Extended Stay America Select Suites - Detroit - Farmington Hills has a 3.5 star rating with 1,329 reviews.
When is Extended Stay America Select Suites - Detroit - Farmington Hills open?
Extended Stay America Select Suites - Detroit - Farmington Hills is open now. It will close tomorrow at 12:00 a.m.