This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet, clean and comfortable the front desk attendants have been very pleasant and welcoming both times I’ve stayed here.
Business response:
Dear Guests, On behalf of our team at Extended Stay America, thank you for the excellent review. We strive to deliver exceptional accommodations combined with outstanding service to every guest, and we appreciate you noticing our efforts in maintaining a pleasant environment for all our guests. Your praise for our front desk team members is much appreciated and will surely be passed on. We enjoyed having you, and we look forward to being your hotel of choice whenever your travel brings you to the area. Sincerely, Hotel Manag... read more
My only issue is that when it came down to taking a shower the water temperature was not good enough it was barely hot water
Front desk staff was very friendly and funny also very helpful
Clean and quiet
Business response:
Dear Virgie, Thank you for taking the time to share your feedback! At Extended Stay America, we take pride in maintaining clean and comfortable accommodations, so it’s wonderful to hear that you noticed and appreciated this during your stay. We’re also delighted that you found the atmosphere quiet and relaxing; creating a calm environment for our guests is very important to us. We truly value your feedback and would be thrilled to welcome you back for another comfortable and enjoyable stay soon! Sincerely, Hotel Management
This property was nice. The shopping and food area around the hotel made up for the amenities that they didnt have within the hotel. I admired their little kitchenette and ice trays in the fridge. So I rate this 4 out of 5. And I want this property to grow and hopefully in the future add more feature for conveniency within their hotel. However, I had a good time and felt safe.
My room was actually decent. However, the bathroom could use some work.
Perfect
The room was clean and the staff are pleasant. The walls are paper-thin however. Not only could I hear the guests in the rooms adjacent to me; I could hear guests partying and cheering well into late night at least 6 or 7 rooms away.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad that you found your room clean and our staff pleasant. We also understand how challenging the noise from adjacent rooms can be and regret that it impacted your rest. Your comments will be shared with our team to explore ways to better manage and enhance guest comfort. We appreciate your input and hope to provide a more peaceful and enjoyable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 3.4 star rating with 1,174 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.