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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Guest, We appreciate your leaving your feedback for Extended Stay America. Your satisfaction is important to us; therefore, we are delighted to have met your expectations. We hope to see you again soon! Sincerely, Hotel Management
It was good
Business response:
Dear Guest, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future. Sincerely, Hotel Management
The kitchenette was very useful. Luckily i had my own pots and pans. Because they no longer lean them out. My only complaint was. Even they cleaned every 2 weeks vi notice that the restroom door was not very clean. But other than that. It was good. Thanks
The bathrooms need to be updated.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate your observation and will share it with our team for future updates. Your input helps us continue improving our accommodations, and we hope to welcome you back for an even better experience. Sincerely, Hotel Management
Quiet, clean and comfortable the front desk attendants have been very pleasant and welcoming both times I’ve stayed here.
Business response:
Dear Guests, On behalf of our team at Extended Stay America, thank you for the excellent review. We strive to deliver exceptional accommodations combined with outstanding service to every guest, and we appreciate you noticing our efforts in maintaining a pleasant environment for all our guests. Your praise for our front desk team members is much appreciated and will surely be passed on. We enjoyed having you, and we look forward to being your hotel of choice whenever your travel brings you to the area. Sincerely, Hotel Manag... read more
My only issue is that when it came down to taking a shower the water temperature was not good enough it was barely hot water
Front desk staff was very friendly and funny also very helpful
The room was clean and the staff are pleasant. The walls are paper-thin however. Not only could I hear the guests in the rooms adjacent to me; I could hear guests partying and cheering well into late night at least 6 or 7 rooms away.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad that you found your room clean and our staff pleasant. We also understand how challenging the noise from adjacent rooms can be and regret that it impacted your rest. Your comments will be shared with our team to explore ways to better manage and enhance guest comfort. We appreciate your input and hope to provide a more peaceful and enjoyable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 3.4 star rating with 1,184 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.