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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Extended Stay America Hotel Detroit - Sterling Heights is located at 33400 Van Dyke Ave, Sterling Heights, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ANTS Ants that came out of tiny holes in the bathroom floor every night. I dropped a popcorn on the bedroom area floor and when I went to pick it up, it was covered in ants. Upon check in, which was already paid for days in advance, wasn't available, the front desk said the hotel was overbooked. Put me in a different room but never adjusted the cost. The housekeepers were really nice ladies, and Nathan at front desk was very nice. Over all, for the cost, it's a pretty good place to stay
Nice place to stay and near family. Easy to locate, well marked, comfortable clean room. Easy to rest and sleep, with convenient appliances and TV with good assortment of channels.
Business response:
Jerry - Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with our location, your fully equipped kitchen and your clean, comfortable room. Still, I apologize that there was not any coffee in your room. Please know that coffee is available at the front desk, should you need it in the future. Thank you again for your feedback. We hope to see you again, should your travels bring you back to our area.
If they could get rid of the crowd of smokers and derelicts hanging around the front entrance of the hotel, it would be less creepy. Cops were driving around the hotel every two hours one night. Loud people in the hallways at all hours. ANTS. The maids were very nice. Cheap thin blankets and no wash cloths. Was told they are 'switching over' so I guess that means, no wash cloths till they are ordered?
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read your remarks about our nice housekeeping staff and our pet policy. Still, I am very sorry that you encountered loud guests in the hallway, ants, and smokers at our front entrance of the hotel. Your feedback is very important to us, so thank you for sharing. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Not bad, would stay again Overall my experience was good. The rooms are a little outdated but the bathrooms seem to have recently been improved. The rooms are very quiet, I stayed for a week a didn't hear my neighbors at all. For the price, its s good deal.
Business response:
Candace - Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our hotel and our great rates. It would be our pleasure for you to repeat your experience with us in the future.
Good for the price. Good room for the price. Pretty clean. Had a nice chat with two maids this morning ( 5-22-14) they were both very sweet and helpful. Didn't catch their names, but this was around 10:20 a.m. It would be nice if I didn't have to walk through a group of guys at the entrance every time I left or entered. Some smoking, some just hanging around, checking you out. Not a good thing. Front desk, nice and helpful. Nathan is an asset. Very nice and professional.
Couples great price great place highly recommend great for couples
Perfect for the price! Full kitchen (stove top).
Business response:
Gerald - Thank you for taking the time to write a review of your stay. I'm glad that you liked your room, especially the fully equipped kitchen. We hope to see you again soon.
Two Night Stay Everyone was friendly and helpful. Not used to a help yourself Hotel. You could cook your own meals. Rooms were clean but could use a little remodeling.
Business response:
Thank you for taking the time to write a review of your stay. We truly appreciate your comments regarding our friendly, helpful staff. As well, it's great to hear that you enjoyed your clean room and your fully equipped kitchen. Thank you for your suggestions regarding the updating of our rooms. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 4.2 star rating with 764 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.