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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Extended Stay America Hotel Detroit - Sterling Heights is located at 33400 Van Dyke Ave, Sterling Heights, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sticky Floor On checkin, the front desk person (Marquita) expressed surprise that 2 men would be staying in a room with just one king size bed. The bed was firm. Our bathroom and kitchenette area had sticky floors. We were tired and just wanted to get to sleep so we didn't make an issue about the floors. We spread spare towels on the floor to walk on.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you had cleanliness issues and that your interaction with one of our guest service representatives was unpleasant. To make sure this doesn't happen again, I will be discussing these issues with the staff. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
What, no hair dryer? This facility is bare bones.... The breakfast is just pre packaged muffins and granola bars and coffee. No place to eat either. There was no hair dryer in my room and when I contacted room service I was told there are none left and that she was sorry, I was astonished. I then set out to find a cleaning lady to find me one. Kind of bizarre.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you were dissatisfied with the breakfast we serve and that there was no hair dryer in the room. I will be speaking to the staff to ensure that this does not happen again in the future. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Es para estadias largas, no hacen limpieza diaria del cuarto como en un hotel normal.
Highly Recommended It was very a comfortable and quiet stay. Everything was within reach as far as stores and restaurants. I will stay again.
Business response:
Thank you so much for posting a review of our hotel. I'm glad that you were pleased with the location of our hotel and that your stay was quiet and comfortable. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
2.5/5 The breakfast was a "grab and go" which consisted of oatmeal, granola bars, muffins and coffee. Nothing special. Our room smelled of cigarette smoke really badly. Also the vending machine was had very poor selection.
It was fine, was there to sleep and shower. checked in late and left early.
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 4.2 star rating with 764 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.