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Extended Stay America Select Suites - Detroit - Warren
- Other
- Warren, MI
About this business
Location details
30125 N. Civic Center Dr., Warren, MI, 48093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Came for family funeral for 3 nights. Staff very helpful. No room service until 8th day because it is for extended stays, but you can get fresh towels from front desk when you need them. Beds comfortable, room temp good, used kitchen for breakfast one day.
ES-Detriot The hotel was under renovation, so it was a bit of a mess. Also, I did not realize that unless one is staying at Extended Stay for a full week, there is not maid service.
Business response:
Thank you for your recent review of your stay. Please accept our apologies that your experience was not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will work with our front desk staff to make sure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. W... read more
GM Week 1 It was okay. Nothing spectacular. Breakfast was pitiful. No room service.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that we were unable to meet your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, we will make sure we are clearly communicating our amenities during guest arrivals. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hot... read more
Nice stay, quiet location. Spent a week at this hotel visiting from out of town. Walmart is right around the corner for groceries, clothes, etc. Hotel could use a little renovation, but large, open plan rooms were great for our 5 travelers. Two full size beds and pull out couch fit us nicely. Pull out couch mattress was stained and needed replacement though.
Business response:
Thank you for posting a review of our property. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will work with our staff to make sure rooms are thoroughly inspected prior to guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
The clerk was wonderful and very friendly!!
Business response:
Thank you so much for posting a review of our hotel. I’m thrilled that our staff provided you with friendly and accommodating customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Convenient Hotel location It is a not a five stars, so you get what you paid for. was
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that we failed to exceed your expectations. Still, I am glad you had a satisfactory stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
I wish the room was cleaner and there were less spider webs and stains on the floor. Some hangers for my clothes and milk for coffee would have been nice too. Perhaps they will improve the conditions.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America Select Suites - Detroit - Warren
How is Extended Stay America Select Suites - Detroit - Warren rated?
Extended Stay America Select Suites - Detroit - Warren has a 3.2 star rating with 842 reviews.
When is Extended Stay America Select Suites - Detroit - Warren open?
Extended Stay America Select Suites - Detroit - Warren is open now. It will close tomorrow at 12:00 a.m.