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Extended Stay America Select Suites - Detroit - Warren
- Other
- Warren, MI
About this business
Location details
30125 N. Civic Center Dr., Warren, MI, 48093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sweetie Day! I came in town for a funeral; it just som happent to be a holiday. I was told to come back because my room was not ready. That was a 1st! I always stay there when I come to Michigan to visit family. I was okay, but my husband hit the roof! He was not happy at all.
Business response:
I really appreciate you bringing this to our attention. I sincerely apologize for the issues you experienced at check-in. In response to your feedback, I will work with our staff to ensure your experience is not repeated. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
good value The staff was friendly and the room was clean. I found that this room was good for the price I paid. I have nothing negative to say about my stay. I booked this through hotels.com
One night stay AC was noisy. The place needs an update. Near restaurants and Walmart. Wifi weak. Not one of my choices when I get back to this part of town
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize for the maintenance issues you experienced. To prevent your experience from happening again, I will have our maintenance engineer inspect our rooms to ensure that everything is functioning properly. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Very comfortable, clean room.
It's Ok...for a reduced price only!!! It was a good stay for the price. Staff makes you work harder than appreciated, especially, when getting new bedding and cleaning rooms when your not an extended residento of the property.
just 4 the night just a day getaway
Business response:
Thank you so much for sharing your experience with us. I am glad we were able to accommodate your needs with a good stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
From Chicago to Detroit with love We went on a unexpected roadtrip to Detroit from Chicago and try you website for the first time, after booking the room, I notice that our check-in time was until 3 pm.and we were in Detroit at 7:00 am but the hotel was able to help us out and we were able to check in early. Thank you for you help,the hotel was better than we expected.
Business response:
Thank you for taking the time to write a review of your stay. I'm thrilled that we were able to accommodate your needs with an early check-in. I’m so glad that we were able to exceed your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Here's a Hair, There's a Hair... There was someone else's hair in the bathtub, a long hair at the base of the toilet & a glob of hair stuck to the wall. There was one full size towel in a room for four. When we called the front desk, we were told we had to come get the rest of the towels. We witnessed another guest who brought his used towels to the front desk to get fresh towels. He was told to come back later because she needed to wash those that he had handed her. The lady at the front desk said, "Did you hear what I sai... read more
Business response:
Thank you for providing us with details about your stay. I am sorry to hear that your stay was unacceptable. To uphold our company's high standards, we will correct the issues at hand as well as pay attention to detail in the housekeeping department moving forward. Thank you for your feedback.
Frequently asked questions about Extended Stay America Select Suites - Detroit - Warren
How is Extended Stay America Select Suites - Detroit - Warren rated?
Extended Stay America Select Suites - Detroit - Warren has a 3.2 star rating with 842 reviews.
When is Extended Stay America Select Suites - Detroit - Warren open?
Extended Stay America Select Suites - Detroit - Warren is open now. It will close tomorrow at 12:00 a.m.