This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - El Paso - East
- Hotels
- El Paso, TX
About this business
Location details
3610 Joe Battle Blvd, El Paso, TX, 79938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not clean, problems with water, no soap or shampoo. Mad staff
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Noise, noise and more noise. All night all day. Dogs barking all night. No quiet time.
Business response:
Thank you for the review of your stay, Edgar. We are so sorry that your first experience with us was not the clean, comfortable, and exceptional stay that we intended for all our guests due to the noise levels. We apologize that we failed to exceed your expectations and leave you with this negative impression of our hotel. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
Room was clean but no frills When they say no frills they mean no frills
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations, Raymond. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
FALTA DE ATENCION A CUALQUIER HORARIO BUEN LUGAR PARA DESCANSAR, PERO FALTA ATENCION DEL PERSONAL, NO HABIA SHAMPO EN LA HABITACION Y NO HABIA NADIE PARA ATENDER POR SER DOMINGO, LA RECEPCION ESTABA CERRADA Y NADIE DE SERVICIO PARA ATENDER
Business response:
Thank you for taking the time to review your stay with us, Ricardo. We are happy that you enjoyed your overall time with us, but sincerely apologize for the issues that you encountered with us. We will make sure that we address these concerns with our team at the property for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Leticia. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
it was ok only 2 pillows and no ice machine in hotel
Business response:
We appreciate your rating and constructive feedback, Carol. We are always looking for ways to improve and feedback like yours helps us do just that. Thank you for giving us the chance to host you and we hope to welcome you back for an even better experience.
Business response:
Thank you so much for our great rating! We hope to see you again if the need arises!
Nice bed
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Rod! We look forward to welcoming you back the next time your travels bring you to the area!
Frequently asked questions about Extended Stay America Select Suites - El Paso - East
How is Extended Stay America Select Suites - El Paso - East rated?
Extended Stay America Select Suites - El Paso - East has a 3.4 star rating with 907 reviews.
When is Extended Stay America Select Suites - El Paso - East open?
Extended Stay America Select Suites - El Paso - East is open now. It will close tomorrow at 12:00 a.m.