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Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
wonderful stay !
Business response:
Terrell, thank you for visiting Extended Stay America and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Hotel Management
Business response:
Terrell, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Great stay with Extended Stay America is great Value & Service.
Business response:
James, thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and attentive service make us a great choice, and we appreciate your praises. We hope you will make Extended Stay America your home away from home whenever your travels bring you to our area. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Business response:
Dear Contrela, thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
The room was supposed to be non-smoking, but it reeked of smoke. When I got home my luggage smelled of smoke
Business response:
Thank you for being our guest. We apologize for the smoke odor you encountered in your non-smoking room. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
The new check out system made checking in a lot faster and easier
Business response:
It is a pleasure to read about your wonderful stay with us at Extended Stay America. We work hard to ensure every guest has a comfortable and enjoyable experience, and we will share your flattering compliments with our team. Thank you for leaving your comments, and we hope to welcome you back the next time you are visiting Fayetteville. Sincerely, Hotel Management
Totally adequate. A pretty good stay. Totally adequate
Business response:
Helen, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
I was disappointed. When I arrived I was told they only had 1 room available, on the second floor. I had booked a handicapped room and was told by phone they had given me a studio room. Even with an elevator it was difficult to get my belongings up to the 2nd floor, which was all the way across the width of the hotel, and then all the way across the back to the last room. We ran out of toilet paper (only 2 rolls for 4 day stay) and had to buy some. Water from the kitchen faucet was only a trickle. The commode would not flush... read more
Business response:
Thank you for choosing to stay with us. We are sorry for the maintenance issue you experienced in your suite and regret that we could not accommodate you with the room you requested. Your concerns will be shared with the appropriate teams to see that this does not repeat going forward. Please know we take your feedback seriously and will use it to improve our guest experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 4.3 star rating with 1,433 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.