This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Getaway Had a wonderful stay. Will stay again.
Business response:
We appreciate you taking the time to write a review. I am more than pleased to see you were able to have great stay with us and that you mentioned you would stay again. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Lovely welcoming at the front desk and very helpful and accomodating
Business response:
Thank you for taking the time to write a review. I am pleased to see you were welcomed well by our staff and that they provided excellent customer service during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Like the place Great for a Night
Good if you need a place to crash for a few hours. We only needed a place to crash for a few hours on a long trip. This place was rated average and didn't break the bank. The staff, when checking in, was rude and not helpful. Our room number was 320 and I asked which way to go from the lobby. She said, "Obviously it's upstairs." Understandable, but just pointing me toward the elevators could've been helpful too. The facility looks like it was probably a truck stop in the 70s with new paint and new carpet. I've slept on air m... read more
Business response:
Thank you for taking the time to provide your feedback about our hotel. We strive to provide our guests with all the comforts of home, so we are disappointed that you did not find our staff and property inviting. Our staff will be addressed on proper customer service that must be shown at all times.Thank you for the feedback you provided so we are able to continually improve our hotel. We hope that despite the experience you had, you will consider us again in the future.
Had a sour smell in the room I tried to febreeze it but idk but it's awesome besides that
Business response:
Thank you for taking the time to write a review. I am concerned about the sour odor in your room. Our housekeeping staff has been informed to address this issue. Other than that, it is satisfying to know the rest of your stay went well. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Drill weekend stay I am a reservist that drill at Fort Bragg. It takes me two hours and 34 mins to get there. It would have been nice to come my room the next day from drill with fresh towels and sheets and a clean tub. Sadly I didn't find any of those things plus there were water bugs in my tub. I don't blame the staff because it did rain that weekend. I enjoyed the staff. They were pleasant and friendly
Business response:
Thank you for the feedback about your stay at our hotel. We are excited to read your remarks about the staff. However, we are very sorry that you experienced cleanliness issues. We can assure you that we have the issues addressed. Thank you for sharing details of your stay with us. If the opportunity should arise, we hope you will give us another chance on a future stay.
You get what you pay for Even though it was "clean" I still had a hard time sleeping, but that mostly had something to do with the two roaches we found in our room during check in. Third time staying in a extended stay hotel. Probably the last. Would not recommend staying for more than one night... even if on a budget.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 3.3 star rating with 2,429 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.