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Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More of a motel...and far from I-95 We thought this was a good stop off I-95 on our trip home from FL. In reality it is off Business 95 and a good 10-15 minutes from the highway. Also, be aware these are more like motel rooms than what I would have expected from an extended stay hotel.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that our location in relation to the highway was not what you expected. To ensure that a situation like yours doesn't happen again, we have reviewed our driving directions and location information we provide during the reservation process. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel or any of our other brand locations across the U.S. and Canada in the futu... read more
Nice Place To Stay It was just what I was looking for, a place to stay for a few days. The people at the front desk were outstanding. The only problem I had was that my room never got serviced. Other than that, I had a very nice stay.
Business response:
Thank you so much for sharing your experience with us. We appreciate your kind comments in regards to our front desk staff; however, I do apologize that we did not fully explain our services to you. We offer one weekly complimentary housekeeping service for guests staying over a week. We do offer daily housekeeping services to shorter term guests for a small fee. We will coach our staff to ensure that we are communicating this policy properly at check-in. The staff and I would like to thank you again for posting your review.... read more
Birthday Trip It did meet my qualifications its just that I thought it had a full kitchen and it had everything except for an oven. It had a stove top. And the kitchen utensils are kept in the lobby in a rubbermaid tote that you have to ask for in order to receive it.
not bad for the price The room was nice, clean. Only problem was the noise. You could hear people above walking around, and the traffic noise was pretty loud as well. Check in was fast, clerk was very nice. We requested the coffee pot, sugar, and creamer, but never dawned on is that we would need cups. Would have been nice if she would have suggested that.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that your room was clean and to your liking; however, I do apologize that you experienced noise issues from the highway and from other guests. I also regret to read that my staff was not as accommodating as they could have been. In response to your review, I will be working with my staff to ensure that we are going above and beyond to please the guest. As well, I will meet with my maintenance engineer to see if there is anything we can do to better soundp... read more
Loved it I really enjoyed my stay highly recommend
Business response:
Thank you for telling us about your stay. We are thrilled to hear that you had such a great experience at our hotel. Thank you again for your great review. We hope to see you again soon.
Excellent Hotel We were blown away by the quality and layout of our room. We wished we could stay more than one night to make more use of the kitchenette. We highly recommend this hotel.
Business response:
Rene - Thank you so much for posting a review of our hotel. We are thrilled to hear that we exceeded your expectations and that you had a great stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 3.3 star rating with 2,363 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.