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Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was not pleased that smokers are allowed to smoke in the walking area and when I opened my door, the smoke smell got in. Smokers should have to smoke away from the building.
Business response:
Thank you for taking the time to tell us about your experience. We are sorry to hear that you experienced a smoke odor outside of your room. As an exterior hotel, it is difficult to monitor our guest's outdoor smoking habits. We will continue patrolling our hotel. We will also place our outdoor ashtrays farther away from the rooms. In the future, please feel free to contact our front desk if you experience any inconveniences. Thank you again for bringing this to our attention. We hope to see you again in the future.
Nice hotel with professional staff My visit to this hotel was perfect. Hotel staff was professional and courteous and the hotel was conveniently located for business in Fayetteville.
Business response:
Thank you so much for posting a review of our property. We truly appreciate your comments regarding our staff, it means a lot when people recognize their efforts and we are all glad that you enjoyed your stay. We would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Location is pretty good and next to a Starbucks with other fast food and a bank. Requested a non-smoking room and this room had obviously been smoked in. The "grab and go" breakfast is coffee and packaged muffins, not even juice or little boxes of cereal so its a good thing Starbucks is next door.
Business response:
I want to thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your location during your visit with us. Still, I apologize that your non-smoking room smelled of smoke. I will be meeting with our housekeeping staff to ensure this issue is properly addressed. As well, I am sorry that our grab-and-go breakfast did not meet your expectations. Your comments will be useful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you aga... read more
Room was comfortable and clean. The Grab and Go breakfast was disappointing. The fruit was old and not much selection.
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know about the issue with the fruit at the breakfast. We are sorry for this inconvenience and will address this immediately. I appreciate you sharing how much you enjoyed the comfort and the cleanliness of your room. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Couldn't Ask For Better Room was VERY clean. Looks like possibly recently remodeled. Full kitchenette. Front desk clerk called down a few hours after check-in to make sure everything was up to my expectations. Only stayed one night, but I was MORE than satisfied. Couldn't ask for anything more in a hotel stay.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 4.3 star rating with 1,434 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.