Extended Stay America Select Suites - Fayetteville - Springdale

Business response:

Thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Dylan, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we were sorry to read that one of our front desk associate upset your stay with us. We have spoken with that associate directly and taken action accordingly to assure that this never happens again, to any of our guests. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have inspection processes that we may have missed; please accept our apologies for our failure in this area. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel Managem... read more

Business response:

Thank you so much for choosing to stay with us. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. Thank you again for posting and sharing your experience. Come back soon - we value your feedback! Sincerely, Hotel Management