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Extended Stay America Select Suites - Fayetteville - Springdale
- Hotels
- Springdale, AR
About this business
Extended Stay America Hotel Fayetteville - Springdale is located at 5000 Luvene Ave, Springdale, AR. This business specializes in Hotels & Motels and Other Lodging.
Location details
5000 Luvene Ave., Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not feel safe. Mold around toilet base. Extremely noisy so close to the highway.
Business response:
Thank you for your feedback. We are pleased to know you choose to stay with us. However, we are sorry for our hotel not meeting all of your expectations. Your concern regarding the mold has been shared with our housekeeping team for a quick review. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Being in my car got police called out Allen sucks. 2 night stay-check in we were a little late but was easy and quick. The lady at the front desk friendly and helpful. Then we parked in the back side closest to where our room was. The stairwell smelled so horrible, so disgustingly gross like Rotten food, pet urine and feces. The stench was incredibly thick in the air. Made it up the stairs and in the hallway the smell marijuana replaced the smell from stairwell. Our room was reasonably clean except the bathroom floor. Bed wa... read more
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will address your comments appropriately. Sincerely, Hotel Management
Nice place
Business response:
Joc, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
close to ATT and close to restaurants
Pretty nice place
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Very disappointed in the cleanliness of the room the condition of the room the smell of the carpet through the Halls very dirty on the third floor the night clerk sent me to a room that was already occupied and I entered the room with the key to find people laying in the bed very scary. We could have been assaulted or shot and I'm sure the people in the room was scared of us as well was scared also.
Business response:
Kandy, thank you for your review. We are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also apologize for the accidental interruption with another guest. We will address this matter with our team to ensure it is not repeated, and we very much appreciate you bringing this to our attention. We hope you will consider this as an isolated event and will give us another opportunity to provide you with a wonder... read more
The bed was hard
Business response:
April, thank you for taking the time to write a review regarding your recent stay with us. On behalf of our entire team, please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. Our plan is to upgrade our suites soon, including the bedding. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Springdale
How is Extended Stay America Select Suites - Fayetteville - Springdale rated?
Extended Stay America Select Suites - Fayetteville - Springdale has a 4.3 star rating with 765 reviews.
When is Extended Stay America Select Suites - Fayetteville - Springdale open?
Extended Stay America Select Suites - Fayetteville - Springdale is open now. It will close tomorrow at 12:00 a.m.