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Extended Stay America Select Suites - Fayetteville - Springdale
- Hotels
- Springdale, AR
About this business
Extended Stay America Hotel Fayetteville - Springdale is located at 5000 Luvene Ave, Springdale, AR. This business specializes in Hotels & Motels and Other Lodging.
Location details
5000 Luvene Ave., Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very disappointed in the cleanliness of the room the condition of the room the smell of the carpet through the Halls very dirty on the third floor the night clerk sent me to a room that was already occupied and I entered the room with the key to find people laying in the bed very scary. We could have been assaulted or shot and I'm sure the people in the room was scared of us as well was scared also.
Business response:
Kandy, thank you for your review. We are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also apologize for the accidental interruption with another guest. We will address this matter with our team to ensure it is not repeated, and we very much appreciate you bringing this to our attention. We hope you will consider this as an isolated event and will give us another opportunity to provide you with a wonder... read more
The bed was hard
Business response:
April, thank you for taking the time to write a review regarding your recent stay with us. On behalf of our entire team, please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. Our plan is to upgrade our suites soon, including the bedding. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
Dirty, run down
Business response:
Brenda, thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future. Sincerely, Hotel Management
Good choice. This is the first time I have stayed at this property and I will most likely stay here again. This property felt safe. It was clean, convenient and had all of the basics covered: The water was hot, the ac was cool and the tv worked well. My room was carpeted which I prefer to the solid surface flooring. Keep in mind, this property sits right on the freeway. If you are a light sleeper like I am, you will want a room facing away from the highway.
Returning guest Just another repeat stay at this time hotel. I book rooms often same place it's usually one of best rates. Location is good not far from anything.
Business response:
Tim, thank you for making Extended Stay America your home away from home. It is wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon. Sincerely, Hotel Management
The management and stsff are very friendly and helpful. This may not be the most modern facility but is very clean and well maintained. Their rates are better than anywhere else in the area. I'll stay here again the next time I visit the area.
Business response:
Thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed our stay and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
I always stay here when I rent any room and I don't have anything bad at all to say about this place. Very nice and clean and the staff is great.
Business response:
Tim, thank you for choosing Extended Stay America again, and for taking the time to post a review. We are glad you were pleased with our immaculate accommodations and courteous service. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Springdale
How is Extended Stay America Select Suites - Fayetteville - Springdale rated?
Extended Stay America Select Suites - Fayetteville - Springdale has a 4.3 star rating with 808 reviews.
When is Extended Stay America Select Suites - Fayetteville - Springdale open?
Extended Stay America Select Suites - Fayetteville - Springdale is open now. It will close tomorrow at 12:00 a.m.