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Extended Stay America Select Suites - Fayetteville - Springdale
- Hotels
- Springdale, AR
About this business
Extended Stay America Hotel Fayetteville - Springdale is located at 5000 Luvene Ave, Springdale, AR. This business specializes in Hotels & Motels and Other Lodging.
Location details
5000 Luvene Ave., Springdale, AR, 72762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Service. The staff was friendly and the room was reasonably clean. However, the linens beds were not made and the bathroom towels were not replaced for the 3 days of our visit. I asked for and was brought additional towels. I inquired at checkout and was told that only if a person stays more than a week do they receive new towels. I thought that was odd. Nevertheless, overall a good stay.
Three Nights for Business I stayed in a handicapped room which had a chair and movable shower hose. Unfortunately, the shower head does not quite reach most of the chair. The room was comfortable and I knew in advance to bring my hair dryer. I was surprised to see that was not even one cup in the room. I ended up using an old soda bottle for taking medicines etc.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that there were no drinking glasses in your room. In response to your feedback, I am making sure all guest are aware that we have kitchen utensils including cups at the front desk. As well, I am sorry to read that your shower head did not meet your needs. I will be sharing your comments with our maintenance staff so that we can work to resolve this issue. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to ... read more
Good staff in an older hotel. The staff worked hard to make us comfortable
The bathroom was lacking cleanliness. The vent was covered in dust. The sink and facucet were not clean at all! I had to clean before we could use.
Business response:
The staff and I read your comments about your stay with us. Please know that we are sincerely sorry that your bathroom had cleanliness issues. To make sure this doesn't happen again, I am reviewing our cleanliness procedures of the bathrooms with my housekeeping staff. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Overnight stay only Was there just one night. Room was nice and cool when I arrived, many rooms have been very warm on arrival. Clean rooms, comfortable bed, soft pillows pleasant staff.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you had a good stay at our hotel. The staff and I are proud to have provided you with a clean, comfortable room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
You get what you pay for First room we were given had some kind of stain on the door, and my wife's feet stuck to the bathroom floor. Looked like urine by the toilet that hadn't been wiped up. The next room they gave us was much better. Pretty spartan, basic room, but about what we expected for what we paid, and the staff was very nice.
Best quality for price we have ever been At the end of the day when you have traveled hard staying here was almost like a reward for the many tough miles we put behind us in a 26' Rental moving truck. This should really be a 3 star not a 2 star hotel
Staff was very helpful and friendly. The room was about right for the price. Bed was a liitle uncomfortable.
Business response:
Thank you for taking the time to write a review of your stay. We are glad that our staff was helpful and that you had a good stay. We are sorry that your bed wasn't as comfortable as you had hoped. We will inspect all of our mattresses to ensure they are meeting our standards for comfort. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Springdale
How is Extended Stay America Select Suites - Fayetteville - Springdale rated?
Extended Stay America Select Suites - Fayetteville - Springdale has a 4.3 star rating with 765 reviews.
When is Extended Stay America Select Suites - Fayetteville - Springdale open?
Extended Stay America Select Suites - Fayetteville - Springdale is open now. It will close tomorrow at 12:00 a.m.