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Extended Stay America Select Suites - Fayetteville - West
- Hotels
- Fayetteville, NC
About this business
Come stay at Extended Stay America Select - Fayetteville - West! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Fayetteville, NC. Our hotel is only 9 miles from Fort Bragg. From our location, you can easily visit local attractions such as the Cape Fear Botanical Garden, the Airborne & Special Operations Museum, Museum of the Cape Fear and the 82nd Airborne Division War Memorial Museum. When you stay at an Extended Stay America hotel, you’ll enjoy j... read more
Location details
1381 Walter Reed Road, Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It smelt like cigars every single day I was there. Not a good experience left 2 days before my leave date. Could of been better. Cops visited a couple of times had me worried. Not a very good hotel.
Business response:
We are so sorry for the offensive odors that you experienced as we know the negative impact that it can have on you during your time with us. Lluvia. We look forward to addressing these issues with our housekeeping team to improve the quality of service that we are providing to each of our guests.
When I first checked in, the room seemed clean.. But as I looked around it wasn't as clean as I thought.. Dirt on the floor, dirt in the tub, fridge not cleaned all the way out. But it wasn't a big deal because I always clean my own room..
Business response:
Thank you for your review. We are happy to see that you enjoyed your overall stay with us, but apologize that you experienced cleanliness issues. Our staff works diligently to ensure that your room is super clean and fresh before you arrive and we can't apologize enough that we fell short in this area. We will address this matter with our team at the property to improve in this area for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
What a wonderful rating, Parriece! We are more than ecstatic to see that you enjoyed your stay with us and that our accommodations were able to meet your needs! Thank you so much for choosing WoodSpring Suites!
Very polite receptionists, disappointed to find roaches in the room.
Business response:
We are glad to know your overall stay was a great one. We apologize for the pest sightings and will make sure that we address this with our pest control provider and housekeeping team for immediate action and resolve. We are so sorry for any inconvenience that this caused, but thank you for letting us know how we are coming across, and we wish you all the best in your future travels.
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Business response:
Thank you for such a wonderful rating! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
What good is a kitchenette without dishes? It's true you get what you pay for. I needed a place to stay on an emergency trip that could also have space for my son and granddaughter. Since it was going to be an extended stay, I was looking for a place with a kitchenette. Whereever I've stayed before, basic dishes were provided, there was nothing here, making the stove top pointless unless I went out and bought something to cook in. In addition, the wifi was down completely two of the 6 days I was there. The floors were sticky... read more
Business response:
It is extremely disappointing to read all the issues that you experienced during your stay. I can't tell you how hard we work to provide an exceptional amount of hospitality, customer service and all all-around pleasant stay for each guest. Seeing that this is not how we came across because of the cleanliness, WiFi and AC issues, along with the amenities, shows us that there are areas that we can improve upon. Regarding the amenities, we believe in allowing our guests to customize their experience and only pay for the items ... read more
The customer service was amazing. Very clean and no problems at all the while time we stayed there
Business response:
What a wonderful rating, Anna! We are more than ecstatic to see that you enjoyed your stay with us and that our accommodations were able to meet your needs! Thank you so much for choosing WoodSpring Suites!
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - West
How is Extended Stay America Select Suites - Fayetteville - West rated?
Extended Stay America Select Suites - Fayetteville - West has a 4.3 star rating with 555 reviews.
When is Extended Stay America Select Suites - Fayetteville - West open?
Extended Stay America Select Suites - Fayetteville - West is open now. It will close tomorrow at 12:00 a.m.