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Extended Stay America Select Suites - Fayetteville - West
- Hotels
- Fayetteville, NC
About this business
Location details
1381 Walter Reed Road, Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to review your stay with us, Refugio. We are so happy to see the great rating and would love to welcome you back the next time your travels bring you this way.
Business response:
Hello Jeremy. Thank you for sharing your experience with us. We are happy that you were happy overall with your stay and appreciate your feedback on how we can improve. We do hope that you give us another opportunity to host you the next time your travels bring you this way.
Business response:
We are so happy to see that you enjoyed your time with us, Linette! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Good overall Friendly workers, mostly clean, comfortable
Business response:
Wow! We are ecstatic to see that you enjoyed such a wonderful experience with us! Our friendly and helpful staff will be overjoyed to learn that you were so pleased with their service! We can't wait to welcome you back the next time your travels bring you to the area!
One staff member wasn’t very friendly. We had lost an item in the room. They swore they didn’t find it but I think someone tossed it thinking it was insignificant. The room wasn’t very clean at all.
Business response:
We appreciate your honest thoughts and feedback, Laura. We apologize for the level of customer service that you received. Our team has very strict protocols when it comes to items left behind and we apologize that the item in question was not found. We will make sure that we address the concerns that you reported with our housekeeping and front desk team so that we can improve in these areas for all our future guests.
Business response:
Thank you for taking the time to review your stay, Ruben. We hope that you enjoyed your time with us. Please come back to see us the next time you are in the area.
For the price is what you get For the price is what you get. The room was clean, but the rest of the building have a strong smell of smoke. A lot of strange people…. Like this place is use to accommodate people from the commons…
Business response:
Thank you for taking the time to review your stay, Viany. We appreciate your constructive feedback regarding your experience with us. We will make sure that we communicate these concerns with our team in order to improve the level of service that we offer to each of our guests. We would love to have you back and show you a much better experience the next time you are in the area.
Very clean. Would jave been nice to have soap and shampoo in bathroom
Business response:
We are so sorry to see that your stay was not met with the level of comfort and overall hospitality that we strive to deliver to each of our guests. We do provide shampoo and conditioner at the front desk and are so sorry that you were not made aware of this. We are always looking for ways to improve and we will use your feedback to help us do just that. Thank you for allowing us to host you, Denise, and best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - West
How is Extended Stay America Select Suites - Fayetteville - West rated?
Extended Stay America Select Suites - Fayetteville - West has a 3.4 star rating with 943 reviews.
When is Extended Stay America Select Suites - Fayetteville - West open?
Extended Stay America Select Suites - Fayetteville - West is open now. It will close tomorrow at 12:00 a.m.