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Extended Stay America Select Suites - Fort Lauderdale - Airport - West
- Hotels
- Fort Lauderdale, FL
About this business
Location details
5700 Reese Rd, Fort Lauderdale, FL, 33314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was very pleased with the check in was quick and fast. The young lady was very helpful and very pleasant.
Business response:
Dear William, We are thrilled you had an excellent stay at Extended Stay America and appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Hotel Management
Late - but good. Check in was delayed as room was not ready and once checked in there were no towels so I had to wait another hour for them. I still give it a 4 because the front desk staff was very nice and supportive and apologetic and did take care of the issues as best she could. The room was clean and everything in working order.
Business response:
Dear Richard, Thank you for your feedback. We appreciate your understanding regarding the delayed check-in and towel issue. It's heartening to hear our front desk staff's kindness and effectiveness left a positive impression. We're pleased you found the room clean and well-maintained. Your positive experience is our priority, and we look forward to welcoming you back for an even smoother stay at Extended Stay America.Sincerely,Hotel Management
Monica at the front desk and the Hispanic lady that work as a housekeeper , definitely ARE THE BEST!! They make sure that all the guests feel like at home!!
Business response:
Dear Luis, Thank you for writing such a generous review about your experience at Extended Stay America. All of our associates are committed to going the extra mile in taking care of guests; therefore, we were thrilled to read your comments about the excellent service you received from Monica and how our staff exceeded your expectations. We appreciate your comments and look forward to having you stay with us again during your next visit to the area.Sincerely,Hotel Management
Professional staff
Business response:
Dear Dietra, Thank you for choosing us and sharing your experience. We're thrilled you experienced our professionalism! At Extended Stay America, our team strives to make your stay seamless and enjoyable. If you have any suggestions or need assistance in the future, feel free to reach out. We look forward to welcoming you back for another positive experience.Sincerely,Hotel Management
I need a free week roaches all in the room roaches on countertops i pay good money i just need free week im just call code enforcement
Business response:
Dear Angel, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fort Lauderdale - Airport - West
How is Extended Stay America Select Suites - Fort Lauderdale - Airport - West rated?
Extended Stay America Select Suites - Fort Lauderdale - Airport - West has a 3 star rating with 1,680 reviews.
When is Extended Stay America Select Suites - Fort Lauderdale - Airport - West open?
Extended Stay America Select Suites - Fort Lauderdale - Airport - West is open now. It will close tomorrow at 12:00 a.m.