Extended Stay America Select Suites - Fort Lauderdale - Airport - West

Business response:

Thank you for taking the time to share your feedback with us. Our primary mission is to provide guests with comfortable accommodations and excellent service by a warm, responsive team. We apologize that your experience did not reflect this commitment. Your comments have been shared with our team members, and we are committed to taking action to prevent a recurrence. We value your feedback and hope you will revisit it so we can extend the exceptional hospitality we are known for providing. 

Business response:

Thank you for appreciating our warm reception during your recent visit. We are happy you had some great encounter at the property. We will always be glad to serve you with such positivity. We hope to make your next stay with us outstanding again. 

Business response:

Thank you for survey. 

Business response:

Dear Ruth, We appreciate your feedback and understand that each Extended Stay America offers a unique experience. Our aim is to provide a comfortable and enjoyable stay for all guests. Thank you for choosing us; we look forward to hosting you again.Sincerely,Hotel Management 

Business response:

Thank you for appreciating our warm reception during your recent visit. We are happy you had some great encounter at the property. We will always be glad to serve you with such positivity. We hope to make your next stay with us outstanding again. 

Business response:

Thank you for appreciating our warm reception during your recent visit. We are happy you had some great encounter at the property. We will always be glad to serve you with such positivity. We hope to make your next stay with us outstanding again. 

Business response:

Dear Selesa, Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management 

Business response:

Thank you for appreciating our warm reception during your recent visit. We are happy you had some great encounter at the property. I am sorry that the Interstate was a bite noisy. We will always be glad to serve you with such positivity. We hope to make your next stay with us outstanding again. 

Business response:

Dear Farrell, We appreciate your feedback and regret any inconvenience you experienced with the cleanliness of your bed. Our housekeeping team strives to maintain high standards, and we apologize for any oversight. Please know that your comments are important, and we will address this matter to ensure future guests enjoy a flawless experience. We hope you will visit us again for a much-improved stay. We look forward to seeing you.Sincerely,Hotel Management