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Extended Stay America Select Suites - Gainesville
- Hotels
- Gainesville, VA
About this business
Location details
14141 Dave's Store Lane, Gainesville, VA, 20155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Guest, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management
Spacious room, but lacking cleanliness, and they should remodel the rooms, even the mattresses are not in good condition
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the room spacious; however, we sincerely apologize that the cleanliness and condition of the mattresses did not meet your expectations. This is not the experience we aim to provide. Your comments regarding remodeling and overall room condition are greatly appreciated and will be shared with our management team for review and improvement. We value your input as it helps us enhance our guest experience. We hope you w... read more
Everything was great except the weather!
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We’re delighted to know that the rest of your stay was perfect, though we sincerely apologize for the weather disturbances during your visit. We regret any inconvenience this may have caused and truly appreciate your understanding. It’s wonderful to hear that everything else met your expectations. We would be pleased to welcome you back during a brighter time of year for an even more enjoyable experience. Sincerely, Hotel Management
The room was clean, the staff is very helpful and nice and the owner do everything he can to make everyone comfortable here
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking the time to write such a kind review. We’re so pleased to hear that you had such a positive visit and that you felt well cared for throughout your time with us. It is wonderful to know that the cleanliness of your room and the helpful, friendly nature of our team stood out. We especially appreciate your kind recognition of our associate’s dedication to guest comfort, and we will gladly share your compliments with the entire team for a job well done. We truly l... read more
Frequently asked questions about Extended Stay America Select Suites - Gainesville
How is Extended Stay America Select Suites - Gainesville rated?
Extended Stay America Select Suites - Gainesville has a 3.2 star rating with 1,022 reviews.
When is Extended Stay America Select Suites - Gainesville open?
Extended Stay America Select Suites - Gainesville is open now. It will close tomorrow at 12:00 a.m.