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Extended Stay America Select Suites - Gainesville
- Hotels
- Gainesville, VA
About this business
Welcome to Extended Stay America Select Suites - Gainesville! We are the perfect location for business travelers, students, tourists and those relocating to the Gainesville, VA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off Highway 29. From our location, you can easily visit local attractions such as Manassas National Battlefield Park, SplashDown Waterpark and the Conway Robinson State Forest. When you stay at an Extended Stay America hote... read more
Location details
14141 Dave's Store Lane, Gainesville, VA, 20155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for sharing your rating with us, Maria. We value the opinions of our guests and hope that our accommodations met your needs, Kendra. All the best in your future travels.
Having never stayed at the WoodSpring Suites, we did not understand that it was unlike other extended stay properties we had visited. The room was clean, but provided no amenities, including dishes or soap in the kitchen. We were required to purchase those things either at the front desk, or go to one of the local stores to buy them. The room had all the basic necessities, but was somewhat
Business response:
Thank you so much for this detailed review of your stay, Ronald. We are so sorry to see that your stay was not met with the level of comfort and overall hospitality that we strive to deliver to each of our guests. We are sorry that you were not made aware of our unique amenity offerings. Since we are more of an extended stay, many of our guests prefer to bring their own items, such as cookware or utilize the items that we provide at an additional charge. We know that this is not what most guests are used to and apologize for... read more
Business response:
Wow! What a spectacular rating! We are beyond thrilled to see that you enjoyed such a phenomenal stay, Jennifer! We'd love to have you back the next time you come our way!
Business response:
Thank you so much for the wonderful rating! We are so happy to see that you enjoyed your stay! Please come back to see us again soon!
It was very clean.
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Helpful friendly staff. Clean building, grounds and rooms. Very reasonable rates.
Business response:
Wow! We are ecstatic to see that you enjoyed such a wonderful experience with us, David! Our friendly and helpful staff will be overjoyed to learn that you were so pleased with their service! We can't wait to welcome you back the next time your travels bring you to the area!
It was the average run of the mill hotel. It was clean and comfortable. We were a little mislead by the phrase "full kitchen" and bought frozen pizzas. So that could be rewarded.
Business response:
I'm sorry your stay did not truly impress you. We hope you'll consider staying with us again the next time you need some simple affordable lodging. Thank you so much for your feedback.
It's not great, but not horrible either Bright windows, no curtains, get room on backside for less sun. 1st week here - carpeted room smelled bad, found condom wrapper beside bed. 3rd week here - changed room to vynal flooring - much better! General manager doesn't know what he is doing. Ask for Tiffany, she really runs the place. 1st week- ck in w/Tiffany all good. 2nd week - extended booking thru Hotels.com, all done. Called Tiffany, anything I need to do? Nope, all good. Next day, Mgr calls & tells me I need to pay. I tel... read more
Business response:
We are terribly sorry for the many issues that you encountered during your time with us, Jennifer. This is not at all the exceptional experience we intended for you, and apologize for the lack of cleanliness, unpleasant odors, billing and customer service issues. We can assure you that we will address these matters with our housekeeping and management team for immediate action and resolve. We are so sorry for any inconvenience that was caused and will use your feedback to improve in these areas for all our future guests.
Hit or Miss Hit or miss, depending on the room you receive. Carpeted rooms maintain a foul odor, but hard wood rooms are much nicer.
Business response:
Thank you for letting us know how we are coming across and what areas we need to address, Jennifer. We appreciate hearing from you.
Frequently asked questions about Extended Stay America Select Suites - Gainesville
How is Extended Stay America Select Suites - Gainesville rated?
Extended Stay America Select Suites - Gainesville has a 4.1 star rating with 509 reviews.
When is Extended Stay America Select Suites - Gainesville open?
Extended Stay America Select Suites - Gainesville is open now. It will close tomorrow at 12:00 a.m.