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Extended Stay America Select Suites - Grand Rapids - Wyoming
- Hotels
- Wyoming, MI
About this business
Location details
4500 Clyde Park Avenue, Wyoming, MI, 49509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoying the stay I found everything great. However, the floor was dirty and not swept. I walked in my white shocks and they were black afterwards.
Business response:
Thank you for the great review. We are so glad to know you are enjoying your stay with us but sorry to hear about the floors. We appreciate hearing from you so we can address this.
I liked the fact that the hotel was a newer hotel and it was very clean. The location was near the freeway, which made it a convenient option to quickly get back on the road again.
Business response:
Thank you for reviewing our hotel. We are so pleased to hear you appreciated the super clean room and that our location was convenient for you. We appreciate you.
The noise from the highway was awful. Windows not properly sealed sounded like the traffic was coming right into the building all night.
Business response:
We are so sorry for the noise you experienced during your stay with us and for the inconvenience this caused you. Thank you for your feedback.
My stay was fine. Room was clean, staff was friendly. They need coffee makers badly.
Business response:
Thank you for the great comments. We're glad you are having a wonderful stay. We're sorry we don’t provide an in-room coffee maker but we can provide one for sale at the Front Desk for guests who prefer in-room coffee. We appreciate you!
The guy working the desk was nice and accommodating. The rooms appeared clean for the most part, but the floors were little sticky. Hopefully, it was just floor wax. Hotel appears to be in an industrial area, but restaurants are within walking distance. I'd stay there again.
Business response:
Thank you for the thoughtful comments. We're glad you had a good stay but so sorry to hear about an issue with the floor, we apologize for the inconvenience this caused you. We hope to see you again.
Staff was very nice and helpful, but front desk closed at 10 pm. There was a sign to call if you needed something. Overall okay, but no breakfast. I wouldn't have booked the room if I had noticed that.
Business response:
Thank you for your comments. We appreciate hearing what you loved and what you wished for. It sounds like we did not thoroughly impress you during this stay so we hope you come see us again to give us an opportunity to truly dazzle you with a great place at a great price!
Business response:
Thank you for this awesome rating AND for staying with us!
Feels more like a studio. Under the mattress the blanket was stained. Lots of noise can’t really sleep in.
Business response:
Thank you for your feedback. I'm so sorry you had these disappointments during this stay. We apologize for the inconveniences and hope you'll consider staying with us again for a better experience.
Business response:
We are so glad you enjoyed a comfortable stay with us. Thank you.
Frequently asked questions about Extended Stay America Select Suites - Grand Rapids - Wyoming
How is Extended Stay America Select Suites - Grand Rapids - Wyoming rated?
Extended Stay America Select Suites - Grand Rapids - Wyoming has a 3.4 star rating with 1,146 reviews.
When is Extended Stay America Select Suites - Grand Rapids - Wyoming open?
Extended Stay America Select Suites - Grand Rapids - Wyoming is open now. It will close tomorrow at 12:00 a.m.