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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Extended Stay America Hotel Greensboro - Wendover Ave. - Big Tree Way is located at 4317 Big Tree Way, Greensboro, NC. This location is in the The Thicket neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great except how there was a spider in the bed and the tv channels need to be required because we only got about 10 or 15 channels at all!
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know about the room conditions you experienced. I coach our staff to make sure we are thoroughly inspecting rooms prior to guest arrivals. We are sorry for these issues, but are glad to read that you had a positive stay overall. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
For the price great hotel!!
Business response:
I want to thank you for taking the time to post a review of your stay. I'm thrilled that we were able to accommodate your needs with a home away from home experience at a great value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Management rude, needs to handle customers better when dealing with complaints.
Business response:
Thank you for your recent review of your stay. I am so disappointed to hear about the service issues you experienced. Please accept my apology. I discussed your comments with the team, and we will make sure that each guest receives professional customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Great for the price. Stayed one night here and it was a good experience. It was a little noisy outside until about 3am but really didn't bother us too much. My only other negative would be the fact it seemed people were just hanging outside a little more then I would like. This location is right off I-40 and Wendover Avenue but is located a little way from the street and the lighting is not the best raised a minimum concern for me. I would also take in to consideration that it was New Year's Eve/Day.
Close to local restaurants The hotel staff were amazing and friendly, and the local was ideal for me. Great rate on the room as well for a longer stay. Only problem was, the space under the door caused for the cold draft of wind to come in the room, and some of the other guest, left their trash, cigarette butts, etc. around the area
Flush at your own risk Toilet had no handle.
quality control manager some other guest need to learn what quiet time means....
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 4.1 star rating with 858 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.