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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was trash leftover from previous occupants. We also killed a roach crawling on the wall.
Business response:
We apologize for the housekeeping issues you encountered which resulted in a less than perfect stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated moving forward. Please give us another opportunity to redeem ourselves on your next visit to our area. Sincerely, General Manager
I enjoyed my stay. It was a clean comfortable room that I felt safe in. Hotel staff are very friendly and helpful with any needs. Will definately felt safe at. Very good location as well.. Lots of restaurants nearby along with other major retail stores. Also easily accessible from I-40.
Business response:
Thank you for choosing Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way. We are so happy you were overwhelmed not only by our friendliness and location but also by your comfortable room. We hope to see you again soon. Sincerely, General Manager
Business response:
Hyo, thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Gyanna, thank you for giving us a fantastic score. It is always great to know when guests have thoroughly enjoyed their stay with us. Ratings like yours reassure us that we are on the right track of delivering outstanding service and accommodations. We value your business and hope to see you again soon at Extended Stay America - Greensboro - Wendover Ave. - Big Tree Way. Sincerely, General Manager
My Extended Stay I stay at this hotel weekly until I relocate to my permanent address. The stay is comfortable and without hassles. The staff are always very friendly and helpful.
Dirty undies I found underwear under the sink after I finally went to use the bathroom I didn't report it because I had been in room hours before I noticed
Business response:
Thank you for taking the time to share your experience. It is great to see you had a pleasant stay; however, it is disappointing to read our housekeeping staff missed former guests' belongings, which has been addressed with them. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
I spilled water on the kitchen floor. Cleaned it with a towel. The towel was black when I was done. All of the mirrors were dirty. Found hypodermic needle on the floor but at least there was a top on it. Dog next door barked for 3 hours straight.
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 2.9 star rating with 1,661 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.