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Extended Stay America Hotel Greensboro - Wendover Ave. - Big Tree Way is located at 4317 Big Tree Way, Greensboro, NC. This location is in the The Thicket neighborhood. This business specializes in Hotels & Motels and Other Lodging.
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
our stay at the hotel was overall great the only issue we had was at check in with hotels.com. the reservation never came thru extended stays computer system so I had to contact them and they had to resend it and it never came thru once again so she faxed it the clerk had to create a reservation for me. Im not sure if I will be using hotels.com again in the future with all the run around I had to go thru.
Great for business trip The hotel is above average. The frontdesk are friendly. We faced some difficulty when we arrived to the hotel. Initially, we request one double bed room. However, they do not have those room during my stay. They provide a free room for us. So, we ended up to have two single bed room. They will try all the ways to resolve the issue. Great hotel!!!
Business response:
Thank you so much for posting a review of our property. I'm so pleased to read that you received such excellent service from my staff and that they were able to resolve an issue with your reservation. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Close to where I was going while I was in the city It fitted my needs for my business. It was very clean, quite, and I would stay their again.
Business response:
Thank you so much for posting a review of our hotel. It's great to hear that you enjoyed your stay and found your room to be clean and quite. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Very convenient and clean Overall, my stay at this place was decent. It's in walking distance to many restraints, Wal mart and other stores. I didn't like that the room felt crunched in-not much space to work with. But I didn't experience any noise disturbances.
Business response:
Thank you for taking the time to write a review of our hotel. We are glad to read that you were pleased with our location and that you had a pleasant stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Served it's purpose It was comfortable enough. Non smoking room I had smelled like cigarettes. Everyone was nice, room was quiet and cool.
Business response:
We received a copy of your review, and wanted to take a moment to personally respond. We sincerely apologize that your room had a smoke odor. To make sure this doesn't happen again, we are deep cleaning each of our rooms and ensuring that they always smell fresh. We are grateful for the feedback you provided so we are able to continually improve our hotel. We hope we have the opportunity to see you again in the future.
Service better than anything Guest services personnel was pleasant and accommodating. The first room had been barely skimmed over by housekeeping. There was laundry in there dresser, food in the refrigerator and freezer, and a used wash clothe in the shower. Jackie in Guest services came to see it all. She apologized and quickly helped us move to another room that was much more satisfactory. Good nights sleep and a late check out offered SOME consolation.
Business response:
Derrick - Thank you for taking the time to tell us about your stay. We are sorry to hear that your first room was not to standard; however, we are glad that Jackie was able to take great care of you. We will begin inspecting each room prior to our guest's arrival to ensure they are meeting our hotel's standards. Thank you again for your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Close to Barn Dinner Theather, Celebration Station NO Elevator, and our room was on the third floor. I will know from now on to ask for a handicapped accessable room!
Nice but Misleading Breakfast Clean and average hotel for an extended stay suite and for the price. However, the "complimentary breakfast" should be advertised as "continental breakfast" or as the display read "grab and go".
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 4.1 star rating with 858 reviews.
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.