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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Noise from the highway on the back side of the building was very loud all night. Kitchen had no utensils or plates. Drawer on the dresser was completely broken and just hanging. Otherwise, property was decent.
Business response:
Cassandra, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was a room
Business response:
Angela, thank you for selecting our hotel. We are glad to see your overall rating and hope you had an overall comfortable stay. However, we regret any inconvenience you had. It was a pleasure serving you, and we look forward to serving you again. Sincerely, Hotel Management
Room didn’t have any blinds, could see right through. The tv remote wouldn’t work. Staff was nice. All around I would book it I mean a hotel is a hotel as long as there’s no bugs and not dirty which it wasn’t.
Business response:
Thank you for choosing to stay with us. We are glad you liked our friendly staff. However, we are sorry for some issues you had in your suite. We appreciate your observations and will share them with the appropriate team. We hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Not to great by far as usual!-
Business response:
Thank you for choosing to stay with us. Your total satisfaction is always our top priority; therefore, based on your review, we are disappointed if we did not provide you with the exceptional experience that we want for every guest. We appreciate your feedback. Sincerely, Hotel Management
Quiet area. Nice area near many attractions. Plenty of choices for food.
Business response:
Thank you so much for taking the time to tell us about your stay!
Good location. Anything we needed was right by the hotel
Business response:
Thank you for reviewing your stay with us and for taking the time to post a review. We are glad you had a pleasant stay and that our location worked well for you. It was our pleasure having you as our guest, and we look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
Does not provide kitchen utensils as advertised The hotel advertises that you are provided kitchen utensils to use in the kitchenette. This is a blatant lie. They have a very limited amount of pans and utensils and if they are already out then you are out of luck. We specifically chose this hotel because it had a kitchenette and then had to go out and purchase our own pot and utensils, completely defeating the purpose of staying there.
Business response:
Sarah, thank you for selecting our hotel and being our guest. We apologize for the lack of kitchenware that impacted your stay with us. We will surely discuss this with our leadership team in an effort to enhance our facilities. We hope you will give us another opportunity to have you as our guest. We are confident we can replace this experience with a much more positive memory! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 2.8 star rating with 1,607 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.