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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Secluded yet convenient to so much.
Business response:
Dear Daniel, Thank you for including Extended Stay America in your travel plans and sharing your review. We are glad you enjoyed your stay and are delighted our hotel offers everything you need for a convenient stay. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Was not what we expected. Disappointed Staff was nice but room needs repair
Business response:
Dear Dorothy, thank you for appreciating our thoughtful hospitality, but we apologize that we did not meet all of your expectations. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management
The stay is worth the money. The people are helpful and friendly. Laundry room spotless clean. Sidewalks and yard maintenance could use some work.
Business response:
Dear Denelle, we appreciate you letting us know our associates went over and above in handling your requests and that you found us to be of great value. We will share your valuable notes with the appropriate individuals. We hope to welcome you again whenever your travels bring you this way.Sincerely,Hotel Management
My trip was a much needed trip with my daughter the room was clean and comfortable. We really enjoyed that it was near many restaurants and activities for us to walk to. Will be staying again and recommend for others.
Business response:
Kasha, thank you for writing such an excellent review of our hotel. We are happy to know that we were able to make your trip with your daughter a memorable one. We received many positive comments about our location, so we are glad this contributed to making your stay great. All of us here at Extended Stay America look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Noise from the highway on the back side of the building was very loud all night. Kitchen had no utensils or plates. Drawer on the dresser was completely broken and just hanging. Otherwise, property was decent.
Business response:
Cassandra, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was a room
Business response:
Angela, thank you for selecting our hotel. We are glad to see your overall rating and hope you had an overall comfortable stay. However, we regret any inconvenience you had. It was a pleasure serving you, and we look forward to serving you again. Sincerely, Hotel Management
Does not provide kitchen utensils as advertised The hotel advertises that you are provided kitchen utensils to use in the kitchenette. This is a blatant lie. They have a very limited amount of pans and utensils and if they are already out then you are out of luck. We specifically chose this hotel because it had a kitchenette and then had to go out and purchase our own pot and utensils, completely defeating the purpose of staying there.
Business response:
Sarah, thank you for selecting our hotel and being our guest. We apologize for the lack of kitchenware that impacted your stay with us. We will surely discuss this with our leadership team in an effort to enhance our facilities. We hope you will give us another opportunity to have you as our guest. We are confident we can replace this experience with a much more positive memory! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 2.9 star rating with 1,661 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.