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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
June went above and beyond to ensure our customer questions were answered and that we could resolve our communication, even 24 hours after our stay!! Exceptional customer service and care! Very rare and very appreciated!!
Business response:
Dear Jennifer, Thank you for recognizing June's exceptional service. We're delighted to hear about your positive experience and dedication to resolving any concerns even after your stay. Our team takes pride in providing outstanding customer service, and we look forward to welcoming you again for another enjoyable stay. Your appreciation means a lot to us!Sincerely,Hotel Management
Quick check in process. June at the front desk was very friendly and accommodating. The bathrooms could use some updating but overall a nice, clean hotel.
No ice machine I felt mislead about the free breakfast. I was happy to be on the first floor with my dog. I was shocked that after spending $240 on a hotel room I had no access to ice. I was told I could fill my ice trays in my freezer, but that didn't help me on an overnight stay.
Business response:
Dear Guest, Thank you for choosing us and sharing a review of your visit to Extended Stay America. We appreciate your feedback regarding your recent stay. We understand your frustration about the lack of ice facilities and any miscommunication regarding breakfast. While we don't have an ice machine, we will consider your comments to enhance our guest experience. We apologize for any inconvenience and hope you had an otherwise comfortable stay. Your input is valuable, and we'll work on providing clearer information to our gue... read more
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 4.2 star rating with 956 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.