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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
CLEAN YOUR ROOMS! My room was not cleaned the day after my first night's stay.
Business response:
Brian, thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer it to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and are complimentary. We are grateful for the feedback you provided and hope you will choose to stay with us again. Sincerely, General Manager
Business response:
Gladys, thank you for being our guest at Extended Stay America - Indianapolis - North – Carmel. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your feedback. Please come back and see us again soon. Sincerely, General Manager
Waiting for my car! Very nice hotel, very helpful staff!
Business response:
We appreciate you taking the time to write a review. It is good to know our staff made a positive impression and that you had an overall pleasant experience at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
VERY CONVENIENT It was Amazing Always a Clean Place
Business response:
Thank you for taking the time to share your experience. It is great to read you had a convenient stay at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
The room was comfortable enough. From all of the outside noise that came through it need way more sound insulation the only quiet side of the room was by the window. I heard other voices and footsteps outside in other rooms and above and below me as well.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you found our hotel to be noisy., but glad your room was comfortable. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope to have another chance to provide you with a better experience the next time you're in town.
Skip This One I wanted a room near my early morning work site in an expensive area. My expectations were low -- no frills, etc., but this place was bad, unattractive, run down. The A/C unit was directly above the bed. The kitchenette sink was dripping loudly. Between the A/C and refrigerator noise, I could not hear the TV. When I went to shower at 5:30AM, the water diverter was stuck -- no shower. I started to run a bath until I saw major mold all over the bottom of the shower curtain. I'm outta here!
Business response:
I appreciate you bringing your experience to our attention. We strive to provide our guests with all the comforts of home, so we are disappointed that to hear A/C unit and dripping sink interrupted your sleep as well as the cleanliness issues you endured. Thank you for your comments. Guest feedback like yours allows us to continue to improve our hotel. We hope to have another chance to provide you with a better experience the next time you're in town.
Great Place The gentleman at the front desk was great & very polite.
Business response:
We appreciate you sharing your comments. It is good to know our staff provided you with excellent service. Customer service is one of our top priorities so I am glad we were able to do that for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.