This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Indianapolis - Plainfield
- Hotels
- Plainfield, IN
About this business
Welcome to Extended Stay America Select - Indianapolis - Plainfield! We are the perfect location for business travelers, students, tourists and those relocating to the Indianapolis, IN area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-70 and is only 6 miles from the Indianapolis International Airport. From our location, you can easily visit local attractions such as the Indianapolis Zoo, the Indianapolis Motor Speedway, White River State Pa... read more
Location details
6295 Gateway Drive, Plainfield, IN, 46168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Rates, But Know What You're Getting The staff was nice, but I wasn't aware that this wasn't a standard hotel. There was no daily maid service and you have to bring your towels down to the desk yourself in order to get replacements. Linen changes are an additional ten bucks or so. You have to empty your own garbage as well, and the front desk is closed at night. On the plus side, the rooms are reasonably priced and contain a refrigerator, microwave, and stove. The beds are rather small and not real comfortable. Overall, ... read more
Business response:
Thank you for taking the time to comment on your recent stay with us. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.
Desk staff not very friendly. Not rude either, just no smile, very business like
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Spartan amenities Ok, very spartan amenities (no bedside lighting!), no closet, no items for cooking or utensils. Desk clerk was difficult to work with. I may have caught bedbugs from my bed (got bitten)! Good price.
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
The room didn't smell very good When booking this room, I didn't realize that it was a place to stay by the week or month. therefore the residents weren't up to the same standards
Business response:
Thank you for taking the time to comment on your recent stay with us. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.
Stay elsewhere No front desk employees after 10:00 i got there at 10:30pm and had to make a phone call to their night crew to send someone to check me in! 15min later some lady shows up to check me in they do not except cash which i found strange. But anyway room ok smelled of body odor and glue lol not kidding, no soap shampoo or any of the normal things found at a hotel. I was only there for 10 hrs so not a big deal but not as described or showed on the website. Cost was average for the nite would have rather paid another ... read more
Business response:
Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing to stay with us.
Business response:
Thank you for the three-star rating.
The double bed was small for two people. Easy access to I-70. Service was good.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Plainfield
How is Extended Stay America Select Suites - Indianapolis - Plainfield rated?
Extended Stay America Select Suites - Indianapolis - Plainfield has a 4.3 star rating with 445 reviews.
When is Extended Stay America Select Suites - Indianapolis - Plainfield open?
Extended Stay America Select Suites - Indianapolis - Plainfield is open now. It will close tomorrow at 12:00 a.m.