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Extended Stay America Select Suites - Jackson - North
- Other
- Jackson, MS
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5354 Interstate 55 N., Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Flexible & helpful staff Overall very good. Also accommodated me when my business plans changed and only needed the room for 1 night. Thank you!
Business response:
Thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your visit and the excellent service provided by our staff. Thanks for being our guest, and we can't wait to welcome you back to Extended Stay America - Jackson - North. Sincerely, General Manager
Shower dripp loud and fast all through my stay. I had to take my dirty towels to the front desk to get clean towels for our next bath. No shower curtain at all no bath mat. Tub had rings in it no way you could sit down for a bath. Tub looked like no one even tried to clean it. Carpet was dirty and stained with god knows what.
Business response:
Thank you for being a guest at our hotel. We are sorry for the issues you experienced while being here and regret the inconvenience it caused. I have shared your concerns with my housekeeping and maintenance team to ensure it never happens again. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, General Manager
I will return I loved the room, the service, everything was great. I really enjoyed my stay and will be back soon. ❤
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America - Jackson - North. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Need better housekeepers Found a beer bottle under the bed with mold, smoke alarm was sitting on the counter with the battery on top of it, room smelled like smoke, carpet dirty, fridge wasn't wiped down. Not a comfortable stay.
Business response:
Thank you for your candid review. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced, and we are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We regret the inconvenience caused and hope you will give us another opportunity to provide a better experience on your next visit. Sincerely, General Manager
Nice but a few surprises Finding the lobby was difficult. I circled twice before I spotted the sign. I was expecting the lobby to be in the front. It was on the side. I got in late so the office was closed but there were instructions for getting the key. The room was fine but when I went to hang my clothes up, I discovered there were no hangars at all. I've never gone to a hotel with no hangars. Otherwise the room was fine for the amount of time I needed it.
Nice location for the price It was ok, first off they had given our room away but, the front desk was awesome and gave us a handicap room but once we got in the room the bed spread had stains all over it so we gets another spread but they both fit a full size bed and we had a king. But overall it was ok.
Overnight en route to New Orleans. Spacious & convenient, clean comfortable beds. Good value!
Business response:
Thank you for taking the time to share your experience. I am glad to see you favored your spacious, convenient accommodations and how comfortable your bed was. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Loved it. Rooms were nice and friendly staff. MAnager Maria was very nice. Rooms were nice and clean.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed the customer service provided by our staff. They will be informed on the excellent job they are doing assisting guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America Select Suites - Jackson - North
How is Extended Stay America Select Suites - Jackson - North rated?
Extended Stay America Select Suites - Jackson - North has a 4.2 star rating with 1,082 reviews.
When is Extended Stay America Select Suites - Jackson - North open?
Extended Stay America Select Suites - Jackson - North is open now. It will close tomorrow at 12:00 a.m.