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Extended Stay America Select Suites - Kalamazoo - West
- Hotels
- Kalamazoo, MI
About this business
Location details
1653 S 11th St, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's just a room to stay in. Be prepare to take everything you need or pay for it. Bedding, towels, pots and pans, dishes which are limited to what you get. They don't clean your room. Employees were not friendly. But, location was good.
Business response:
Thank you for the three star rating. I'm sorry our staff was not friendly. I will be sure to speak with the manager about guest service.
We stayed for one night. Note that the room is rather bare as it does not even have a coffee maker or other amenities in the room. The room had a fridge and a TV -- the fridge was full sized and the compressor started about every 15 minutes which was an uninvited wake up call a couple of times throughout the night. Check in was a breeze and the stay was OK.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Nice Clean Hotel This hotel is nice, clean, and has friendly, helpful staff. However there were few amenities. No pool in or out doors, no restraint or food service, no shuttle, etc. The hotel itself was comfortable and I would stay there again if I was there for business and didn't have time for leisure activities.
Business response:
Thank you for your kind words. It's great to see that you enjoyed your stay with us. I hope you will visit us again soon.
Business response:
Thank you for the four-star rating!
Business response:
Thank you for the four-star rating!
Business response:
Thank you very much for the five-star rating!
good location,clean, good value room was very good for my needs. Staff was very helpful. Location was very good. I would recomend this lodging to anyone who wants a clean property and good value.
Nice hotel, close to major highway Nice quiet area. Clean room. Desk clerk was very hospitable.
Bring your own pillow Although, the room was "smoke free" it smelled. Pillows were very uncomfortable.
Frequently asked questions about Extended Stay America Select Suites - Kalamazoo - West
How is Extended Stay America Select Suites - Kalamazoo - West rated?
Extended Stay America Select Suites - Kalamazoo - West has a 3.1 star rating with 709 reviews.
When is Extended Stay America Select Suites - Kalamazoo - West open?
Extended Stay America Select Suites - Kalamazoo - West is open now. It will close tomorrow at 12:00 a.m.