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Extended Stay America Select Suites - Kalamazoo - West
- Hotels
- Kalamazoo, MI
About this business
Location details
1653 S 11th St, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More of an Extended Stay facility
Business response:
Thank you for staying with us. We hope to see you again.
Work
Business response:
We hope you were able to complete your work and enjoy a comfortable stay with us.
Everything was ok just the ameneties I did not know it was an extended stay place a nd that all the extra things we get in other hotels were not going to be given..staff was great ..front desk gal was very polite cheking me in and out!
Business response:
Thank you for sharing your review. I'm so sorry to hear that you were not aware of our simple philosophy and that guests pay only for the amenities they want to use. We hope your stay was an overall positive one and that you'll think of us for your next extended stay.
Smoking in other rooms was smelling up my room. No couch or chair was disappearing. Very bare bones accommodation.
Business response:
Thank you for reviewing our hotel, Scott. We are sorry to hear that you encountered smoking odors. We'll pass along your idea about having a couch or chair to add to the room’s comfort. We're so sorry we disappointed you.
No frills but good value. No frills, extended stay hotel. No daily housekeeping but you can exchange your linens daily if you want. Free wifi is very slow for those who have to work online. Good value for those needing to stay a few days inexpensively.
Business response:
We are so glad our staff could make your time at WoodSpring Suites Kalamazoo a great one. The WoodSpring Suites team strives to make your stay simple and comfortable. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.
Business response:
Thank you for the 4-star rating. We are glad you had a comfortable stay.
Hotel.is crazy The stay is so - so. Always smelling weed. Manager is extremely rude. Employees are very nice excluding one front desk lady. The rooms are adequate. With counter ranges. Microwave, full size fridge. I would recommend
Business response:
Thank you for the great rating, Phyllis! We're so glad you appreciated the accommodations, especially the in-room kitchen facilities which include a full-size refrigerator with freezer, two-burner stove top and microwave. We'll pass along your experience with odors and staff encounters and would look forward to welcoming you back again.
So-so stay at the Woodspring Suites I stayed at Woodspring Suites for business and it was kind of a mixed bag. Paul was very friendly, professional, and accommodating when I checked in. I went up to the room and discovered that, unlike the other extended-stay properties I’ve experiences, it had no cooking supplies, utensils, plates, or cups. The website did not prepare me for this and I already purchased a meal to prepare that night. I asked Paul if I could borrow supplies from the front desk and he said they didn’t provide ... read more
Business response:
Thank you for your recent review. We're pleased that you found the in-room kitchen helpful but sorry to hear that our rooms did not provide you with the amenities you expected. We know most hotels provide lots of amenities so that is a natural expectation. We have found that many of our extended stay guests prefer to use their own kitchenware in their rooms or find having kitchenware unnecessary. We strive to provide the best value possible for our guests so that they customize their stay just the way they would like. We’ll ... read more
Bare minimum's not even a lobby area. No complimentary shampoo or conditioner. Hotel is very musty smelling or maybe it's all the dogs there.
Business response:
Thank you for the feedback. We will use it to improve and we appreciate that you let us know.
Frequently asked questions about Extended Stay America Select Suites - Kalamazoo - West
How is Extended Stay America Select Suites - Kalamazoo - West rated?
Extended Stay America Select Suites - Kalamazoo - West has a 3.1 star rating with 787 reviews.
When is Extended Stay America Select Suites - Kalamazoo - West open?
Extended Stay America Select Suites - Kalamazoo - West is open now. It will close tomorrow at 12:00 a.m.